Cannot log into any Apple apps

OP
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Do you have their number? Will there be a charge?

Thanks,
Helen
 
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I'd start here. I've no idea on the charging, phone numbers etc in the US
 
OP
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I contacted Apple and after talking with two techs and 3 hrs. later everything is resolved. They had me try everything even sharing my computer. They finally found that my Apple ID was an email that I never created. I have no idea where it came from or how my ID was changed. I thought maybe my account was compromised, but everything appeared OK and there were no charges made. I was very pleased with the Apple support and their patience. And best of all there was no charge.

Helen Schaars
 

bobtomay

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pitb - but at least you got it resolved.

Now that you have it resolved - log into the Apple ID page online and add a 2nd email address - that way if problems arise, you've got 2 places it can send an email.

removed your email from previous post above
"assumed" you didn't really want a bunch of new spammers sending you email
 
OP
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I changed my Apple ID email and also added a second email address. I should be fine now. This was so strange.
 
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Glad you got sorted.
 

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