I have a MAC Book Pro Running OSX 10.8 that is still suffering from Kernal Panic failure issues. I have a list of everything below that we've tried on it. Any further help or assistance would be greatly appreciated.
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The MacBook Pro was suffering extreme kernel panics consistently when attempting to utilize the features of iPhoto. This also occurred when other programs were launched. An attempt was made to rectify the problem. Below is a list of procedures that were performed in order to make the Mac functional again:
The PRAM and NVRAM were reset.
Permissions were checked including the implementation of Verify and Repair were run to identify any file system issues.
Tech Tool Pro and Drive Genius were run against the machine to determine if there were any faulty processes or items that could be easily identified. This was done locally on the box and through a Thunderbolt cable.
The RAM inside the chassis was inspected, removed, inspected again, and reseated in the event that it was loose.
MemTest was run against the RAM inside the Mac. Numerous errors were reported.
New memory was purchased for the Mac and inserted. The kernel panic still continued to cause an immediate crash and reboot of the system.
The hard drive was put through a series of rigorous tests to determine if there was anything wrong with the functionality of the disk including the P-List, G-List, and Zone identifies. All tests passed.
The Operating System was checked for errors and log files, which were viewed using the Apple Console.
The Logs reported numerous errors listing “video” in a majority of the logs. Research was conducted and it appears as though this particular model has critical issues with the nVidia chipset soldered to the main board. There are some recommendations that installing Lion could have fixed the issue.
The operating system was completely zeroed using a Linux boot disc. Zeroes were written across the entire contents of the drive. The Apple Drive Utility was NOT used to perform this function.
Lion was installed as opposed to Mountain Lion as it was believed some of the graphics chipset issues could have been caused by a “bug” with Mountain Lion.
System was completely re-installed and issues remained the same.
The 1TB hard drive was zeroed again, and Snow Leopard was installed in an attempt to fix the kernel panic. This did not work.
A new hard drive was inserted into the Mac and OSX Lion was installed as the operating system.
The system is more stable when it is entered into Safe Mode or Safe Boot, but not entirely devoid of the kernel panic.
The kernel panic still continues to arise whenever you attempt to launch iPhoto. The Mac is somewhat stable; however, anytime you initiate something that is heavier on the graphics like iPhoto or some web browsers, like Google Chrome or Firefox, the machine will experience the kernel panic and restart.
Thoughts, ideas, or suggestions????
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The MacBook Pro was suffering extreme kernel panics consistently when attempting to utilize the features of iPhoto. This also occurred when other programs were launched. An attempt was made to rectify the problem. Below is a list of procedures that were performed in order to make the Mac functional again:
The PRAM and NVRAM were reset.
Permissions were checked including the implementation of Verify and Repair were run to identify any file system issues.
Tech Tool Pro and Drive Genius were run against the machine to determine if there were any faulty processes or items that could be easily identified. This was done locally on the box and through a Thunderbolt cable.
The RAM inside the chassis was inspected, removed, inspected again, and reseated in the event that it was loose.
MemTest was run against the RAM inside the Mac. Numerous errors were reported.
New memory was purchased for the Mac and inserted. The kernel panic still continued to cause an immediate crash and reboot of the system.
The hard drive was put through a series of rigorous tests to determine if there was anything wrong with the functionality of the disk including the P-List, G-List, and Zone identifies. All tests passed.
The Operating System was checked for errors and log files, which were viewed using the Apple Console.
The Logs reported numerous errors listing “video” in a majority of the logs. Research was conducted and it appears as though this particular model has critical issues with the nVidia chipset soldered to the main board. There are some recommendations that installing Lion could have fixed the issue.
The operating system was completely zeroed using a Linux boot disc. Zeroes were written across the entire contents of the drive. The Apple Drive Utility was NOT used to perform this function.
Lion was installed as opposed to Mountain Lion as it was believed some of the graphics chipset issues could have been caused by a “bug” with Mountain Lion.
System was completely re-installed and issues remained the same.
The 1TB hard drive was zeroed again, and Snow Leopard was installed in an attempt to fix the kernel panic. This did not work.
A new hard drive was inserted into the Mac and OSX Lion was installed as the operating system.
The system is more stable when it is entered into Safe Mode or Safe Boot, but not entirely devoid of the kernel panic.
The kernel panic still continues to arise whenever you attempt to launch iPhoto. The Mac is somewhat stable; however, anytime you initiate something that is heavier on the graphics like iPhoto or some web browsers, like Google Chrome or Firefox, the machine will experience the kernel panic and restart.
Thoughts, ideas, or suggestions????
