Bluetooth issues windows 7 MBPr

Joined
Apr 4, 2013
Messages
32
Reaction score
0
Points
6
Location
Canada
Your Mac's Specs
Macbook Pro Retina 15" 2.7 GHz Intel Core i7 with 16 GB DDR3 Ram running OS X 10.8.4 Mountain Lion
Okay so I had my bluetooth keyboard and mouse working just fine the other night. I remember windows doing some updates when I shut it down and the next time I started it up my mouse and keyboard no longer worked... I'm using a logitech mouse and the apple bluetooth wireless keyboard.

Here's what I've tried:

Attempting to re-set up the keyboard and mouse (windows can't seem to find either)
Seeing if it works in OS X Mountain Lion (which it does)
Changing the Batteries (since mountain lion said they were low)
Reinstalling the bluetooth driver in the boot camp drivers folder I got when I installed windows (it says Not Needed No device for update present)

So what can I do to get my mouse and keyboard working again?

Thanks
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Try resetting both the PRAM and SMC.
 
OP
khcrazy10
Joined
Apr 4, 2013
Messages
32
Reaction score
0
Points
6
Location
Canada
Your Mac's Specs
Macbook Pro Retina 15" 2.7 GHz Intel Core i7 with 16 GB DDR3 Ram running OS X 10.8.4 Mountain Lion
No luck! If I didn't know any better, I'd say the bluetooth card had entirely disappeared from the windows side of my mac o.0
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
It's been awhile since I've used Windows 7, so I may be a bit rusty here.... but see if you can open your hardware tree from Windows and have it scan for new hardware devices. If that doesn't work to pickup the BT controller, you might have to try a repair install.

Does the BT controller show up at all in the hardware tree? Sometimes the hardware will show up but will have an exclamation mark over it meaning it's not working or a driver is missing. Also, I wonder if the Windows updates you did have anything to do with the missing BT controller?
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top