MacBook Pro Keeps Crashing

I am hoping someone can help me with a problem that has started recently with my MacPro. It normally happens when I start using my computer after some activity. This doesn't happen all the time but seems to be becoming more frequent. For instance, I might click on a photo in iPhoto and before it opens the screen dims and the computer goes into the restart mode. I have run Disk Utility and Onyx and everything seems to be fine. I suspect an extension conflict, but that is just a guess. It generates a report log and I am happy to screenshot that next time and post to someone ** might be reading this who believes they can help. Cheers. Quentin

It sounds like your Mac Pro is going into kernel panic. The next time it happens, include a copy of the log for us to look at.

And you will find the log in Applications > Utilities > Console.

I googled "kernel panic" and the info that came up showed the same dialogue box I am getting when the computer shuts down, so a "kernel panic" seems to be the problem. But how to fix??? Is there a way to attach the full log as an attachment??Cheers

Log for MacPro

I clicked the "advanced" button and realised I could attach a document, so here goesInterval Since Last Panic Report: 2998 sec
Panics Since Last Report: 1
Anonymous UUID: 091369B7-D9D0-791B-4920-20F2D337AEC9

Sat Aug 31 11:54:32 2013
panic(cpu 2 caller 0xffffff7fa009af1a): "GPU Panic: [<None>] 3 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809a595000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.5/src/AppleMuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff8099fb2dd0 : 0xffffff801de1d626
0xffffff8099fb2e40 : 0xffffff7fa009af1a
0xffffff8099fb2f10 : 0xffffff7f9e605f1e
0xffffff8099fb2fd0 : 0xffffff7f9e6da12d
0xffffff8099fb3010 : 0xffffff7f9e6da18e
0xffffff8099fb3080 : 0xffffff7f9e9a0ed0
0xffffff8099fb31b0 : 0xffffff7f9e702a75
0xffffff8099fb31d0 : 0xffffff7f9e60cd50
0xffffff8099fb3280 : 0xffffff7f9e60a7d0
0xffffff8099fb3480 : 0xffffff7f9e60c10a
0xffffff8099fb3550 : 0xffffff7f9f6004a8
0xffffff8099fb3690 : 0xffffff7f9f5fff94
0xffffff8099fb36a0 : 0xffffff7f9f5c3348
0xffffff8099fb36b0 : 0xffffff7f9f5c33bd
0xffffff8099fb36c0 : 0xffffff7f9f5a443c
0xffffff8099fb3700 : 0xffffff7f9f5a6b6c
0xffffff8099fb3730 : 0xffffff7f9f5fa15d
0xffffff8099fb37b0 : 0xffffff7f9f5e13e0
0xffffff8099fb3810 : 0xffffff7f9f5e1cc1
0xffffff8099fb3860 : 0xffffff7f9f5e2214
0xffffff8099fb38d0 : 0xffffff7f9f5e29d3
0xffffff8099fb3910 : 0xffffff7f9f5ade2f
0xffffff8099fb3a90 : 0xffffff7f9f5def0f
0xffffff8099fb3b50 : 0xffffff7f9f5ac8c8
0xffffff8099fb3ba0 : 0xffffff801e266e69
0xffffff8099fb3bc0 : 0xffffff801e268410
0xffffff8099fb3c20 : 0xffffff801e265e2f
0xffffff8099fb3d70 : 0xffffff801de98c01
0xffffff8099fb3e80 : 0xffffff801de20b3d
0xffffff8099fb3eb0 : 0xffffff801de10448
0xffffff8099fb3f00 : 0xffffff801de1961b
0xffffff8099fb3f70 : 0xffffff801dea6536
0xffffff8099fb3fb0 : 0xffffff801dece9e3
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.4.5)[49FEF732-D7A3-327B-A7AA-6AC5A6E3DCFF]@0xffffff7fa008d000->0xffffff7fa009ffff
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[1D0BB11E-7D71-34CF-ACC3-57DF01CADA08]@0xffffff7fa0088000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9e50e000
dependency: com.apple.driver.AppleGraphicsControl(3.4.5)[4A2C8548-7EF1-38A9-8817-E8CB34B8DCA6]@0xffffff7fa0074000
dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xffffff7f9e4bf000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9e590000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9e54d000
com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f9e5a4000->0xffffff7f9e849fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9e50e000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9e590000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9e54d000
com.apple.nvidia.nv50hal(8.1.2)[988EAF3A-3318-3787-8A5A-844830FA1522]@0xffffff7f9e855000->0xffffff7f9eb29fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f9e5a4000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9e50e000
com.apple.GeForce(8.1.2)[7EC545A4-4B57-32F1-8DC3-C31023AFBDCB]@0xffffff7f9f59a000->0xffffff7f9f667fff
dependency: com.apple.NVDAResman(8.1.2)[96AE69DE-8A37-39D0-B2D3-D8446A6AA670]@0xffffff7f9e5a4000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[6C8CFC18-75F0-3DEF-86C7-CEB2C1FD6BB1]@0xffffff7f9e590000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffffff7f9e50e000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[990D1A42-DF16-3AB9-ABC1-6A88AC142244]@0xffffff7f9e54d000

BSD process name corresponding to current thread: WindowServer

Mac OS version:
12E55

Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x000000001dc00000
Kernel text base: 0xffffff801de00000
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 3160325226887
last loaded kext at 2742684394240: com.zeobit.kext.Firewall 2.3.4 (addr 0xffffff7fa019f000, size 20480)
last unloaded kext at 184178165220: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9edd9000, size 65536)
loaded kexts:
com.zeobit.kext.Firewall 2.3.4
com.zeobit.kext.AVKauth 2.3.4
com.nvidia.CUDA 1.1.0
com.sony.scsi.PDW-U1 3.40.0d008
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.driver.AGPM 100.12.87
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.1.2
com.apple.driver.AppleIntelHDGraphics 8.1.2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleMuxControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleIntelHDGraphicsFB 8.1.2
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.nvidia.nv50hal 8.1.2
com.apple.NVDAResman 8.1.2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleUSBHIDKeyboard 170.2
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi 2, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd130000 / 5
USB Device: PS/2+USB Mouse, 0x1267, 0x0210, 0xfd131000 / 7
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd132000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

Could be the graphics card on it's way out based on that report.

Would try booting into safe mode and see if it happens.

I'd probably also try opening the box and removing the GPU, giving it (the fan and the slot) a good clean with a can of air just to see if that would take care of it.

I agree. The panic refers to the graphics card. Common problem with older Mac Pro machines.

It ain't a Mac Pro guys. Log says MacBook Pro 6.2 with the nVidia GT 330M alas so there is a difference. QBall have a read of this support article:-

http://support.apple.com/kb/TS4088

MacPro

The computer is badged as a MacPro, so I am a little confused by the comment that it is not. Just one last question to you all - if it is the graphics card, as you suggest, can I simply get that replaced? Thanks.

Your log shows it as a MacBook Pro using a nVidia Gt330M which is a laptop card. Which is correct Mac Pro or MacBook Pro? A Mac Pro is about 40lbs desktop and a MacBook Pro a laptop.

Mac Pro's use a plug in PCiE graphics card which must be the Mac Pro version or a special flashed former PC card fitted into the PCiE slots. On a MacBook Pro the answer is no the card is part of the logic board. This is what the Mac Pro looks like with a Cinema display:-

(outdated link removed)

Good catch Harry. The OP referred to it in his initial post as a Pro, but the KP report clearly shows it as a MacBook Pro. If I remember correctly from previous posts regarding that same problem and article, Apple will replace the logic board for free if it turns out the nVidia GPU chipset is bad.

Alas Charlie that offer expired on December 31 last.

MacBookPro Crashing

Thanks again. You are correct. It is a MacBook Pro. Amazing how you can overlook something that is staring you in the face!!!! I gather from your answer that as this is part of the logic board that is what I would need to replace in the problem persists?

Good catch harry - I just glossed right past that in the report.

And yes, if it is the graphics card on it's way out, it would require replacement of the system/logic board.

This model was sold until February 2011 so any chance you optioned the three year AppleCare? For what it is worth I would contact Apple pointing out the problems with this nVidia gfx card and ask if they can do anything for you warranty wise.

^^^ You could still be within the 3 yrs from date of purchase - even without purchasing AppleCare which is the warranty extension harry linked to above.

Even if you're past the warranty by a couple of months, would still be worth the call.

Thanks for the advice.

Corrected title