sims 3 wont work on imac

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Hi everyone,
I have an Imac i got it in april this year so it is very new! I installed sims 3 (not downloaded) and updated my game and every time i open the game it says 'unknown error occured' and closes...
any idea what this means?!

Help :(
 
OP
G
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thanks, but nope that doesnt work :(
Im beginning to think the software on Mac is too 'new' to run sims...
very frustrating
 
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Your Mac's Specs
27" i5 iMac with 8GB RAM 1TB HDD and 32GB iPad 3 WiFi
Works fine for me. If you have a EA account download it from there.
 

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