Hello all,
Am new here, so thank you in advance for any help you might have.
Called a company called Live-Technician (scam) to try and fix a hacked email account. They directed me to a fake website that gave them a good rating with zero complaints.
Said my computer had spyware, and to fix it I needed to download so they could 'see' my computer. I thought they were legit, but feel incredible stupid now.
After a few minutes, I could a bad feeling and when he said he'd transfer me to a technician, I said I had to leave for an appointment.
So didn't pay them anything, but am now wondering if they could have copied my database.
Am using a MacBook Pro 10.6.8
I have an appointment at the Mac gen. bar tomorrow evening. Spoke to Apple support and that was her suggestion.
Is there anyway I can tell if they've installed malware or copied my files?
Thank you to anyone who can help me!
Kit
Am new here, so thank you in advance for any help you might have.
Called a company called Live-Technician (scam) to try and fix a hacked email account. They directed me to a fake website that gave them a good rating with zero complaints.
Said my computer had spyware, and to fix it I needed to download so they could 'see' my computer. I thought they were legit, but feel incredible stupid now.
After a few minutes, I could a bad feeling and when he said he'd transfer me to a technician, I said I had to leave for an appointment.
So didn't pay them anything, but am now wondering if they could have copied my database.
Am using a MacBook Pro 10.6.8
I have an appointment at the Mac gen. bar tomorrow evening. Spoke to Apple support and that was her suggestion.
Is there anyway I can tell if they've installed malware or copied my files?
Thank you to anyone who can help me!
Kit