paragon ntfs not working

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hi
i have downloaded and payed for paragon nfts on my new 15" macbook but when i try to transfer a file over 4gb onto a fat32 windows formated drive it still comes up with: The item “...” can’t be copied because it is too large for the volume's format.
what have i done wrong for paragon to not work when i used the trial it worked fine.
ps. i also tryed to download a free version before i ended up paying for it. could a older version be interfering with this new updated version? if so how can i fix this
please help
jess
 

chscag

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Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Paragon NTFS is a driver which allows your Mac (OS X) to read and write to a NTFS formatted drive. That has nothing whatsoever to do with not being able to transfer a larger than 4 GB file to a FAT-32 formatted drive. FAT-32 is restricted to a single file that is less than 4 GB because of its sector limitations.

I have no idea what you're referring to about the trial version of Paragon working to allow files over 4 GB to be transferred to a FAT-32 drive as that is not what Paragon NTFS does.
 
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hi chscag
thanks for your reply. i think i may have been wrong then as i used the trial some time ago now but i remembered being able to transfer from my mac a file over 4gb onto a fat32 windows drive.
can you help me with a program that will let me do this?
thanks
 

bobtomay

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15" MBP '06 2.33 C2D 4GB 10.7; 13" MBA '14 1.8 i7 8GB 10.11; 21" iMac '13 2.9 i5 8GB 10.11; 6S
There is nothing that will allow you to put a file >4 GB onto a FAT32 partition. This is a limitation of FAT32.

You want to store files over 4 GB, and the drive moves between Windows and Mac machines, now that you have NTFS for Mac, you are going to need to reformat the partition to NTFS.
 

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