I brought my laptop in because my mouse pad needed fixing. My mouse was moving all over the screen and clicking on things. The next day I came to pick my laptop up and it wouldn't start, so the staff turned it on and off again and still nothing, so one of the technicians cane and asked to do a diagnostics on my laptop and an hour later they came back saying my hard drive is not working. Really frustrated because now I have to pay who knows what kind of money to have some adar recovery place retrieve my files. Shouldn't Apple be paying for this when my lap top is only 6 months old and other then my mouse pad everything else was working perfectly? They said I would get a new hard drive but what about the damages they caused and the cost for me to recover my files.
Anyone else have something similar happen to them?
Anyone else have something similar happen to them?