- Joined
- Sep 3, 2010
- Messages
- 622
- Reaction score
- 13
- Points
- 18
- Location
- Charlotte, NC
- Your Mac's Specs
- mid-2010 Mac Mini OS 10.12.6 Sierra, 2.66 GHz C2D, 8GB RAM, 30 in. Cinema Display
Hi All . . .
I know many of you use Flip4mac, so hopefully somebody can help. I bought my Mac Mini in mid 2010...see specs under my avatar. I have started threads recently about doing a total wipe and clean install but it just so happened the source of my constant problem was the hdd had bad sectors. I JUST got my Mini back from the Apple Store in Charlotte, NC with a new hdd via Apple Care. Luckily I still had 2 months left on it. I have been busy reinstalling ALL of my apps because I didn't want to risk reloading potentially corrupt software from my TM or CCC back ups.
To the point...When my computer was new, I purchased the Pro Upgrade for Flip4mac vs the basic install. Now that I need to reload my Pro Upgrade, I emailed Telestream support asking how I could make sure/verify I was getting the Pro upgrade version I paid for. I received a quick but curt reply telling me how to check which update version (i.e v2.4.4 for OS 10.6 or or v3.2 for OS 10.7 & 10.8) I had...I need to see if I have installed the UPGRADE Pro version for which I paid $29 for. I emailed Telestream explaining that I needed to see the "category" of Flip4mac I had installed. Although I initially explained my problem, they simply assumed I didn't know how to check the version. Can anyone here tell me how to see which "category" of Flip4mac (basic, Pro, Studio, StudioPro HD) I have currently installed? I re-emailed Telestream...but they had closed the case.
I know many of you use Flip4mac, so hopefully somebody can help. I bought my Mac Mini in mid 2010...see specs under my avatar. I have started threads recently about doing a total wipe and clean install but it just so happened the source of my constant problem was the hdd had bad sectors. I JUST got my Mini back from the Apple Store in Charlotte, NC with a new hdd via Apple Care. Luckily I still had 2 months left on it. I have been busy reinstalling ALL of my apps because I didn't want to risk reloading potentially corrupt software from my TM or CCC back ups.
To the point...When my computer was new, I purchased the Pro Upgrade for Flip4mac vs the basic install. Now that I need to reload my Pro Upgrade, I emailed Telestream support asking how I could make sure/verify I was getting the Pro upgrade version I paid for. I received a quick but curt reply telling me how to check which update version (i.e v2.4.4 for OS 10.6 or or v3.2 for OS 10.7 & 10.8) I had...I need to see if I have installed the UPGRADE Pro version for which I paid $29 for. I emailed Telestream explaining that I needed to see the "category" of Flip4mac I had installed. Although I initially explained my problem, they simply assumed I didn't know how to check the version. Can anyone here tell me how to see which "category" of Flip4mac (basic, Pro, Studio, StudioPro HD) I have currently installed? I re-emailed Telestream...but they had closed the case.
