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- Jun 16, 2013
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I am the new owner of a used MacBook Air MC966LLA. It contains existing user accounts.
When I first booted it up, I received a login screen. Not having the credentials, I booted in Single User mode to bypass the login screen.
Now every time I boot up (using the power button only), I get the Setup Assistant. Which mode is this?
So I tried to set up a new account. I can move through the setup screens just fine, until I reach the screen where you enter new account information. Every time I enter data to set up an account and press continue, I am returned to the *initial* Setup Assistant screen, not the next screen in the series.
I don't know if my problem is related to the Setup Assistant infinite loop bug, or if it is something else. I've tried all the keystroke workarounds I've been able to find in the various tech forums, but so far no luck. The Safe Mode workaround option doesn't work either, as no login screen ever appears. Just the Setup Assistant initial screen.
I have since received the login credentials from the previous owner, but I cannot return to the login screen (or any other screen) due to this stuck Setup Assistant.
Any ideas what to try next? Thanks so much for any help you can offer.
When I first booted it up, I received a login screen. Not having the credentials, I booted in Single User mode to bypass the login screen.
Now every time I boot up (using the power button only), I get the Setup Assistant. Which mode is this?
So I tried to set up a new account. I can move through the setup screens just fine, until I reach the screen where you enter new account information. Every time I enter data to set up an account and press continue, I am returned to the *initial* Setup Assistant screen, not the next screen in the series.
I don't know if my problem is related to the Setup Assistant infinite loop bug, or if it is something else. I've tried all the keystroke workarounds I've been able to find in the various tech forums, but so far no luck. The Safe Mode workaround option doesn't work either, as no login screen ever appears. Just the Setup Assistant initial screen.
I have since received the login credentials from the previous owner, but I cannot return to the login screen (or any other screen) due to this stuck Setup Assistant.
Any ideas what to try next? Thanks so much for any help you can offer.