I am a small computer store and work on PCs, have never worked on Macs as there's always been a mac dealer in town. Well he closed up and moved away, so now I'm starting to have people bring their macs to me and I have now clue about them, all that i can relate to is pcs, so I guess I'd better start learning. I had a customer bring a macbook that when you turn it on, You get the startup sound, but just a white screen. I tried option-p-r, ( Ithink that was it) to no avail. Nothing changes whatsoever. I pulled the hard drive and hooked it up to 2 different windows machines, and the device manager won't even recognize it, so I'm assuming her hard drive went bad. But booting it without a hard drive still gives me the same white screen and the startup sound. Is that right? I figured that without a hard drive it would give me some other error. What do I try next? Or whats going on with this thing?
Thanks in Advance!
Terry
Thanks in Advance!
Terry