2012 iMac Strange Sound Output

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I recently purchased a 2012 iMac To replace my 2007 model. The new machine has a 3.1 i7 processor. I made this purchase so I could improve the video and audio quality of instructional videos I create with iMovie. I was impressed with the video quality of the new onboard camera but I'm having horrible issues with the sound! Whether I use iMovie or GarageBand, anytime I try to record vocal and acoustic guitar or vocal and electric guitar with either the internal mic or an external mic, the results are awful. The recording sounds as if it's been processed through a flanger. As a result, I returned my iMac for a replacement as the techs at Apple could not help me solve the issue. Today I received the replacement only to find That the results were exactly the same. I have been asked to submit sound samples to the high level technicians at Apple. The sound output when using iTunes is just fine. The problem only occurs when I record. I love my new iMac but the sound issues are stopping me from doing my work. Does anyone have any suggestions as to how to correct this sound problem. I have heard that possibly using a USB preamp would help me bypass the sound processor in the Mac. Is this possible? Any ideas or suggestions would be appreciated.
 

chscag

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I have heard that possibly using a USB preamp would help me bypass the sound processor in the Mac. Is this possible? Any ideas or suggestions would be appreciated.

A pre-amp is not going to provide a bypass to the sound processor circuitry in your iMac. What it will do is boost the low level input signal so that it will not need the same amount of amplification required when going through the iMac. The pre-amp will also level out and better match the input impedance of your iMac. I would give it a try to see if the results are what you're expecting.
 
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Thanks ..... I will try to trace the source of the usb preamp suggestion to see if there are any other details. Since this sound problem! has appeared on both Macs .... I'm just surprised that no one else has contacted Apple with this issue
 

chscag

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To be honest, I don't believe it's an Apple problem. I've personally found over the years that high quality recordings (audio) are not something you really want to do with a computer, not even with one as good as an iMac (I also own one). The iMac and Macs in general excel with video but sound is a different matter. That's just my opinion based on my own personal experience though.
 
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This particular issue is unique to this generation of iMacs. Trust me .... I produced over 200 music videos on my 2007 iMac with no sound issues. If anything .. it was the iSight camera that was lacking.
 

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