Who says that isnt' the way people work anymore? Some of us still communicate over the phone line. Windows 7 and 8 certainly do support it as long as there is a modem installed. Most do not come with a modem but it is very easy to add one (as opposed to the mac unless you use the USB).
I use Skype but that doesn't help when someone calls my house and I want to answer when sitting at the computer.
I see it as the future where I can just sit at my computer and talk on the phone without having a handset or separate speakerphone apparatus.
And yes, I noticed there is no optical drive. Apple wanted to make the imac thinner so out goes the drive. It is silly. Yes, making a laptop thinner is useful. But unless you go around the side of my computer, you can't see any difference since the previous version and...who cares? It doesn't save any desk space.
Yes, optical drives will probably go the way of the dinosaur. But they haven't yet. Many of us still need to record our audio/visual data to DVDs. It is ironic that mac is supposed to be better for multimedia...but it has less options than PC. I do video and audio work and people want a DVD to take home. I also do medical work and the image programs want to save to DVD. Again, I get it with laptops.. save space. But until DVDs are obsolete, taking the drive out was just arrogant. I bought a DVD drive to sit on my desk. it works but it isn't near as elegant. More wires and clutter - something Mac is supposed to do away with.
Anyway, If there is anyone out there that knows of dialer software, I'd appreciate the tip. If someone is a programmer, this would probably be a good product to design since there doesn't seem to be anything out there that I can find.