J
Jasonb
Guest
I seem to have a problem with my g/f Ibook G4. She purchased it online through the student discount about 6 months ago and for the last 3 months her mac keeps kernel panicing on the airport card. We took it to the apple store and they said yeah the problem is with the airport card but you will need to ship it off to have it fixed. One huge problem is that she uses it for work. So 2 days without it would be terriable since all the work information is on the mac. Of course I have backup but without a mac she is useless. I contacted apple because since we have only had it for 6 months we would just like a new one. There is already an open case about it . But they said its against policy to just give a new one. We then talked to a manager and he said I have worked here for 6 years and we dont just give a new ibook but you can "rent" one. I asked why would I need to rent one. All I want you to do is send me a new one allow me to transfer my data and I will ship the defective one back. They still refuse. Does anyone have any suggestions?
PS. When it started to happen I did a full re-install but it still didn't work.
-jason
PS. When it started to happen I did a full re-install but it still didn't work.
-jason