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- Mar 20, 2013
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So, I've been working on fixing this problem and have found tons of people with similar problems on the forums, but none of them have ALL the problems I'm having, and so I have not been able to find a solution.
I'll start from the beginning.
I dropped my MacBook, and long story short, the hard drive went bad.
Bought a brand new hard drive and installed it. When I start the mac, I get a gray screen with a question mark. I've restarted while holding down C, Shift, Option, F, R, and all the other reboot methods that people suggest on the forums, none of them have any affect. Most respond with the gray question mark, Starting while holding option gives me a blank gray screen, and a cursor that responds but has nothing to click on.
I know the hard drive is NOT formatted.
When I try to insert the install disk, the Macbook spins and attempts to read it, but eventually gives up and spits it out. I know the disc is good because it works in other computers.
I can't access disk utility, because literally nothing I've done has given me any more than a gray screen.
Here's what I have to work with: I have the install disks, I have a 320GB external hard drive (doesnt help much when I can't open disk utility) and I have a PC that works perfectly and has MacDrive installed.
When I put the old broken hard drive in, I at least get an Apple logo (nothing else) so at least that's something different.
Any suggestions?? I took it to genius bar and paid $40 for a diagnostic only to be told "Oh, your hard drive's bad." I know. That's why I bought a new one!
I'll start from the beginning.
I dropped my MacBook, and long story short, the hard drive went bad.
Bought a brand new hard drive and installed it. When I start the mac, I get a gray screen with a question mark. I've restarted while holding down C, Shift, Option, F, R, and all the other reboot methods that people suggest on the forums, none of them have any affect. Most respond with the gray question mark, Starting while holding option gives me a blank gray screen, and a cursor that responds but has nothing to click on.
I know the hard drive is NOT formatted.
When I try to insert the install disk, the Macbook spins and attempts to read it, but eventually gives up and spits it out. I know the disc is good because it works in other computers.
I can't access disk utility, because literally nothing I've done has given me any more than a gray screen.
Here's what I have to work with: I have the install disks, I have a 320GB external hard drive (doesnt help much when I can't open disk utility) and I have a PC that works perfectly and has MacDrive installed.
When I put the old broken hard drive in, I at least get an Apple logo (nothing else) so at least that's something different.
Any suggestions?? I took it to genius bar and paid $40 for a diagnostic only to be told "Oh, your hard drive's bad." I know. That's why I bought a new one!