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- 27" iMac 3.4GHz, 32GB RAM, Cintiq 21ux, Pegasus R4, iPads, iPhones and iPods
I wanted to see if someone could help me continue to troubleshoot this issue.
I use a printer through Wifi on my home network. Since I upgraded to Mountain Lion the printer's connection is very strange and sporadic. Also, I did get a new router so this could have something to do with it as well.
Let me go through some points about this problem:
- It is an Epson Artisan 835
- It worked perfectly fine for a long time before upgrading the OS and router
- I don't have this problem with my wife's computer (makes me think the router is not the issue) But then again I haven't printed much from it
- When it works, I can try to print something right after another print and it will not work (randomly).
- When it doesn;t print the message I get from the print utility is "cannot find printer" then, when I look in the system preferences it says it's in use.
- In system preferences, the printer will appear as idle and green lighted for use, then, it wont be able to find it.
- I have been able to get the printer to work in a few random ways that are not always replicable. Sometimes I can delete the printer and then in the application I am printing from I am able to add the printer real quick and print at least one job. Sometimes I have to delete the printer and then restart my computer for it to even find the printer to add it. And sometimes a simple restart of the printer gets it working again. Nothing is consistent though.....
Other steps I have taken:
- deleted printer preferences and reinstalled printer
- assigned a specific address for the network
- all software and firmware are up to date on the newest iMac. (the printer's drivers are included only in the OS updates.)
- printer sharing is enabled
Just not sure where to go from here, as all my research have got me no where so far. Thanks for the help everyone.
- Will
I use a printer through Wifi on my home network. Since I upgraded to Mountain Lion the printer's connection is very strange and sporadic. Also, I did get a new router so this could have something to do with it as well.
Let me go through some points about this problem:
- It is an Epson Artisan 835
- It worked perfectly fine for a long time before upgrading the OS and router
- I don't have this problem with my wife's computer (makes me think the router is not the issue) But then again I haven't printed much from it
- When it works, I can try to print something right after another print and it will not work (randomly).
- When it doesn;t print the message I get from the print utility is "cannot find printer" then, when I look in the system preferences it says it's in use.
- In system preferences, the printer will appear as idle and green lighted for use, then, it wont be able to find it.
- I have been able to get the printer to work in a few random ways that are not always replicable. Sometimes I can delete the printer and then in the application I am printing from I am able to add the printer real quick and print at least one job. Sometimes I have to delete the printer and then restart my computer for it to even find the printer to add it. And sometimes a simple restart of the printer gets it working again. Nothing is consistent though.....
Other steps I have taken:
- deleted printer preferences and reinstalled printer
- assigned a specific address for the network
- all software and firmware are up to date on the newest iMac. (the printer's drivers are included only in the OS updates.)
- printer sharing is enabled
Just not sure where to go from here, as all my research have got me no where so far. Thanks for the help everyone.
- Will