iMac Hardrive

Joined
Feb 13, 2013
Messages
1
Reaction score
0
Points
1
Hi,
My 27" i-mac was recalled as one of the macs affected by the faulty 1-terabyte-seagate-harddrives. I took the iMac in they replaced the hard drive & gave it back to me.

A few weeks later, there is a intermittent ticking noise coming from the bottom right of the screen.
Also several times when I have turned the Mac on it has tried to load but has stayed frozen at the login screen, with half the screen white, half grey.
Also there is a blotch on the bottom of the screen that wasn't there before the repair. :Angry:

Talking to the customer service-people at apple-care has turned me into a crazy person, as they keep telling me these are software problem & a tech person can help me on the phone:Grimmace:
Can anyone tell me what is actually wrong with the thing?
I'm thinking the ticking is coming from the hard-drive & the start up screen grey/white is a graphics card failure.... Would be great if someone a little more computer-savvy than me (read - everyone) could help me out
Thanks!!!
 

chscag

Well-known member
Staff member
Admin
Joined
Jan 23, 2008
Messages
65,248
Reaction score
1,833
Points
113
Location
Keller, Texas
Your Mac's Specs
2017 27" iMac, 10.5" iPad Pro, iPhone 8, iPhone 11, iPhone 12 Mini, Numerous iPods, Monterey
Best advice: Take it back in to where the hard drive was replaced and speak to the supervisor if you don't get satisfaction with the problem. Not exactly an easy task lugging a 27" desktop around but that will be the best way to resolve this.
 
Joined
Apr 24, 2009
Messages
965
Reaction score
128
Points
43
Location
UK
Your Mac's Specs
Various Mac's
As chscag says, return it to whoever replaced the HD and be firm but polite.

Additionally, the hard drive is situated at the centre top, not the bottom right where you hear the clicking. That's where the optical drive fan is situated. When the hard drive is replaced the LCD is removed, and should go into a protective bag until refitted, so no chance of damage. No work is undertaken in the area where you hear the clicking, so a mystery. hope you get it resolved.
 

Shop Amazon


Shop for your Apple, Mac, iPhone and other computer products on Amazon.
We are a participant in the Amazon Services LLC Associates Program, an affiliate program designed to provide a means for us to earn fees by linking to Amazon and affiliated sites.
Top