NTFS drive not showing up on mac OSX 10.6.8

Hello,

I have an external Maxtor drive I used with my windows PC. It works fine on my PC but when I plug it into my Macbook Pro (main computer) it does not show up.

The drive is plugged into my mac via a usb port on the computer not a usb hub.

How do I get it to show up so I can transfer files from my old PC to my mac?



MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.53 GHz


This is what shows up for drive under Apple>More Info>USB


USB High-Speed Bus:

Host Controller Location: Built-in USB
Host Controller Driver: AppleUSBEHCI
PCI Device ID: 0x3b34
PCI Revision ID: 0x0006
PCI Vendor ID: 0x8086
Bus Number: 0xfd

Hub:

Product ID: 0x2514
Vendor ID: 0x0424 (SMSC)
Version: 0.03
Speed: Up to 480 Mb/sec
Location ID: 0xfd100000 / 2
Current Available (mA): 500
Current Required (mA): 2

OneTouch II:

Product ID: 0x7100
Vendor ID: 0x0d49 (Maxtor)
Version: 2.03
Serial Number: L6104PCH
Speed: Up to 480 Mb/sec
Manufacturer: Maxtor
Location ID: 0xfd130000 / 5
Current Available (mA): 500
Current Required (mA): 0

Built-in iSight:

Product ID: 0x8507
Vendor ID: 0x05ac (Apple Inc.)
Version: 4.35
Serial Number: 8JA892K1ZDCLJA00
Speed: Up to 480 Mb/sec
Manufacturer: Apple Inc.
Location ID: 0xfd110000 / 4
Current Available (mA): 500
Current Required (mA): 500

IR Receiver:

Product ID: 0x8242
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.16
Speed: Up to 1.5 Mb/sec
Manufacturer: Apple Computer, Inc.
Location ID: 0xfd120000 / 3
Current Available (mA): 500
Current Required (mA): 100


Thanks!

Suggest you try another USB cable - for troubleshooting.
And - does the drive show up in Disk Utility?

Ok tried another usb cable and it is still not showing up. It also does not show up in disk utility.

Has it got the power supply plugged in

louishen said:

Has it got the power supply plugged in

Click to expand...

Yes it does. It works fine with my PC just not being recognized with my macbook pro

Can you give us the brand and model number of the hard drive and enclosure? Maybe there's a known issue with the drive controller in that case.

Maxtor One Touch II
300GB

EDA: EL300G0760101
S/N: L6104PCH

Seems odd that it's detected on USB but not in Disk Utility.

Was it ejected cleanly on the PC? Worth reconnecting, running a disk check, clean eject and try again on the Mac

I figured out the problem. I had a security passcode for it set up on my PC and when I disabled it on the PC and then brought the drive over to my Mac it showed up.

Thanks for all your help.