This is about an older MacBook Pro which was running beautifully until recently when it started freezing up, badly. The sad thing is this was my only Mack machine that I could depend on when my other two Macs, including my Mac Pro tower with Cinema display would often and still do freeze up. More sad is the fact that Apple is loosing its legitimacy as a superior product.
Although I have not installed anything new or changed anything recently, my MacBook Pro will now freeze-up at various times, and I can only shut it down by the power switch.
For the last five years I have installed all the major graphic & video applications, 140 applications in my 'Applications' folder without any problems, of course running only one application at the time.
When it freezes up only the cursor arrow is movable, but nothing is selectable. At other times the whole screen is covered with black & white broken-up horizontal lines and within a few seconds it goes black while the fans are running wildly, and the computer shuts down on its own. Some times, but not always, the fans start to run very high and noisy just seconds before the freeze-up.
And yet, I've been working for ten or more hours at the time in 'TextEdit' and 'Pages' without any problems.
For more than two years I have been using my MacBook Pro at home 99% of the time, connected to a 42" Samsung monitor and it is always plugged into the wall with the battery indicating a 98% charge.
Typical freeze-up instances are;
1- While in 'Photoshop, CS4', at any time.
2- While in 'Preview', viewing .jpg images.
3- While in 'Adobe Acrobat Pro' combining .jpg's into .pdf.
4- While in 'Safari' Version 5.1.7 (6534.57.2). Same with 'Firefox' v.18.0.1 and 'Chrome'
15.0.874.106 .
5- While playing any video file in VLC, QuickTime Player 7, or any video player it
freezes within the first minute of play.
I suspect two causes that might tie-in with each other. One is the video card being either weak/faulty or malfunctioning at higher temperatures. The other is the possibility that the fans are either malfunctioning due to electro/mechanical reasons or that they, and the whole interior of my MacBook Pro, are very dusty preventing the fans from circulating the air efficiently, thereby causing overheating when the CPU is called in for heavy action.
I have installed 'smcFanControl' set at 4,075 RPM for both left & right fans, and it indicates an average operating temperature of 140 degrees F at 4,000 RPM, although when running applications it can climb up to 216 F & 6,000 RPM.
Most of the time the fans run quietly even at high speeds, but at other times they run very noisy, almost always followed by a freeze-up.
My system freezes-up even when the temperature indicated in 'smcFanControl' is around 195 F or lower, could it be that this temperature is too high for the video card ?
I have also done a clean install (after zeroing out the whole drive, EFI & GUI) to no avail. I have booted from an external drive as well, with the same problem.
Following the instructions from one of the Apple community threads I have also issued in 'Terminal' some analytical commands, included here below with their results, which I do not understand. Could someone please decipher these for me ?
Any advise will be greatly appreciated.
Theo
___________________________________________________
In 'System Profiler'
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B07
SMC Version (system): 1.12f5
Serial Number (system): W86444NLW0G
Hardware UUID: 00000000-0000-1000-8000-0017F2C3A870
Sudden Motion Sensor:
State: Enabled
_________________________________________________________
Power On Self-Test:
Last Run: 1/22/13 6:51 PM
Result: Passed
____________________________________________________________
ATI Radeon X1600:
Chipset Model: ATY,RadeonX1600
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x71c5
Revision ID: 0x0000
ROM Revision: 113-xxxxxx-158
EFI Driver Version: 01.00.158
Displays:
Color LCD:
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Mirror: Off
Online: Yes
Built-In: Yes
SAMSUNG:
Resolution: 1360 x 768 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
________________________________________________
Memory Slots:
ECC: Disabled
BANK 0/DIMM0:
Size: 2 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0x7F7F7F7F7FF70000
Part Number: 0x00004B363435365536314535363637460000
Serial Number: 0x00000000
BANK 1/DIMM1:
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0xCE00000000000000
Part Number: 0x4D342037305432393533435A332D43453620
Serial Number: 0xF45726ED
_____________________________________________________________
Intel ICH7-M AHCI:
Vendor: Intel
Product: ICH7-M AHCI
Link Speed: 1.5 Gigabit
Negotiated Link Speed: 1.5 Gigabit
Description: AHCI Version 1.10 Supported
TOSHIBA MK7559GSXP:
Capacity: 750.16 GB (750,156,374,016 bytes)
Model: TOSHIBA MK7559GSXP
Revision: GN001U
Serial Number: 801ES0LZS
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Rotational Rate: 5400
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
BSD Name: disk0s1
MacHD-200GB:
Capacity: 200 GB (200,000,000,000 bytes)
Available: 137.79 GB (137,792,159,744 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /Volumes/MacHD-200GB
INTERNET-NEW-200GB:
Capacity: 200 GB (200,000,000,000 bytes)
Available: 137.56 GB (137,560,760,320 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s3
Mount Point: /
WORKING-DATA-250GB:
Capacity: 250 GB (250,000,003,072 bytes)
Available: 224.62 GB (224,615,051,264 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s4
Mount Point: /Volumes/WORKING-DATA-250GB
SCRATCHDISK-100GB:
Capacity: 99.41 GB (99,409,743,872 bytes)
Available: 99.2 GB (99,196,293,120 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s5
Mount Point: /Volumes/SCRATCHDISK-100GB
_______________________________________________________________
Battery Information:
Model Information:
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0400
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 1089
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 1113
Health Information:
Cycle count: 65
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12415
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x001ea3ae
Charging: No
____________________________________________________________________
Commands I issued in 'Terminal'.
1st COMMAND ISSUED IN TERMINAL: (IN THE ORDER LISTED HERE)
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
RESULTS:
Last login: Tue Jan 22 21:33:06 on ttys000
TPV-TPVs-MacBook-Pro-15:~ tpvtpv$ bash
bash-3.2$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
bash-3.2$
______________________________________________________________
2nd COMMAND ISSUED IN TERMINAL:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
RESULTS:
com.autodesk.backburner_server
com.autodesk.backburner_manager
com.barebones.authd
com.autodesk.backburner_start
com.adobe.SwitchBoard
com.adobe.fpsaud
bash-3.2$
________________________________________________________
3rd COMMAND ISSUED IN TERMINAL:
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
RESULTS:
com.wacom.wacomtablet
com.adobe.CS5ServiceManager
com.adobe.CS4ServiceManager
com.divx.agent.postinstall
bash-3.2$
__________________________________________________________
4th & final COMMAND ISSUED IN TERMINAL:
ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/B,P*P,Priv,Qu,Scripti,Se,Sta}* 2> /dev/null
RESULTS:
Library/Mail/BackupTOC.plist
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
Adlm.framework
Adobe AIR.framework
DivX Toolkit.framework
Frameworks
FxPlug.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProFX.framework
ProMetadataSupport.framework
iTunesLibrary.framework
openquicktime.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobeAAMDetect.plugin
AdobePDFViewer.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
NP-PPC-Dir-Shockwave
OVSHelper.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
WacomNetscape.plugin
WacomSafari.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/Internet Plug-Ins (Disabled):
Flash Player.plugin
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.CS4ServiceManager.plist
com.adobe.CS5ServiceManager.plist
com.wacom.wacomtablet.plist
org.macosforge.xquartz.startx.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.adobe.fpsaud.plist
com.autodesk.backburner_manager.plist
com.autodesk.backburner_server.plist
com.autodesk.backburner_start.plist
com.barebones.authd.plist
org.macosforge.xquartz.privileged_startx.plist
/Library/PreferencePanes:
3ivxPrefPane.prefPane
DivX.prefPane
Flash Player.prefPane
Growl.prefPane
REDcode.prefPane
WacomTablet.prefPane
/Library/PrivilegedHelperTools:
com.barebones.authd
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
.3ivx_dependency
.DS_Store
3ivxMediaExporter.component
3ivxVideoCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
DesktopVideoOut.component
DivX Decoder.component
DivX Encoder.component
FCP Uncompressed 422.component
LiveType.component
MayaIFF.component
REDCODE.QT.component
SoundboothScoreCodec.component
msmpeg4v1.component
msmpeg4v2.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
/Library/Security:
SecurityAgentPlugins
/Library/StartupItems:
Library/Address Book Plug-Ins:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/LaunchAgents:
com.divx.agent.postinstall.plist
Library/PreferencePanes:
Library/Services:
ToastIt.service
bash-3.2$
_____________________________________
Although I have not installed anything new or changed anything recently, my MacBook Pro will now freeze-up at various times, and I can only shut it down by the power switch.
For the last five years I have installed all the major graphic & video applications, 140 applications in my 'Applications' folder without any problems, of course running only one application at the time.
When it freezes up only the cursor arrow is movable, but nothing is selectable. At other times the whole screen is covered with black & white broken-up horizontal lines and within a few seconds it goes black while the fans are running wildly, and the computer shuts down on its own. Some times, but not always, the fans start to run very high and noisy just seconds before the freeze-up.
And yet, I've been working for ten or more hours at the time in 'TextEdit' and 'Pages' without any problems.
For more than two years I have been using my MacBook Pro at home 99% of the time, connected to a 42" Samsung monitor and it is always plugged into the wall with the battery indicating a 98% charge.
Typical freeze-up instances are;
1- While in 'Photoshop, CS4', at any time.
2- While in 'Preview', viewing .jpg images.
3- While in 'Adobe Acrobat Pro' combining .jpg's into .pdf.
4- While in 'Safari' Version 5.1.7 (6534.57.2). Same with 'Firefox' v.18.0.1 and 'Chrome'
15.0.874.106 .
5- While playing any video file in VLC, QuickTime Player 7, or any video player it
freezes within the first minute of play.
I suspect two causes that might tie-in with each other. One is the video card being either weak/faulty or malfunctioning at higher temperatures. The other is the possibility that the fans are either malfunctioning due to electro/mechanical reasons or that they, and the whole interior of my MacBook Pro, are very dusty preventing the fans from circulating the air efficiently, thereby causing overheating when the CPU is called in for heavy action.
I have installed 'smcFanControl' set at 4,075 RPM for both left & right fans, and it indicates an average operating temperature of 140 degrees F at 4,000 RPM, although when running applications it can climb up to 216 F & 6,000 RPM.
Most of the time the fans run quietly even at high speeds, but at other times they run very noisy, almost always followed by a freeze-up.
My system freezes-up even when the temperature indicated in 'smcFanControl' is around 195 F or lower, could it be that this temperature is too high for the video card ?
I have also done a clean install (after zeroing out the whole drive, EFI & GUI) to no avail. I have booted from an external drive as well, with the same problem.
Following the instructions from one of the Apple community threads I have also issued in 'Terminal' some analytical commands, included here below with their results, which I do not understand. Could someone please decipher these for me ?
Any advise will be greatly appreciated.
Theo
___________________________________________________
In 'System Profiler'
Hardware Overview:
Model Name: MacBook Pro
Model Identifier: MacBookPro2,2
Processor Name: Intel Core 2 Duo
Processor Speed: 2.16 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 4 MB
Memory: 3 GB
Bus Speed: 667 MHz
Boot ROM Version: MBP22.00A5.B07
SMC Version (system): 1.12f5
Serial Number (system): W86444NLW0G
Hardware UUID: 00000000-0000-1000-8000-0017F2C3A870
Sudden Motion Sensor:
State: Enabled
_________________________________________________________
Power On Self-Test:
Last Run: 1/22/13 6:51 PM
Result: Passed
____________________________________________________________
ATI Radeon X1600:
Chipset Model: ATY,RadeonX1600
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 128 MB
Vendor: ATI (0x1002)
Device ID: 0x71c5
Revision ID: 0x0000
ROM Revision: 113-xxxxxx-158
EFI Driver Version: 01.00.158
Displays:
Color LCD:
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Mirror: Off
Online: Yes
Built-In: Yes
SAMSUNG:
Resolution: 1360 x 768 @ 60 Hz
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Rotation: Supported
________________________________________________
Memory Slots:
ECC: Disabled
BANK 0/DIMM0:
Size: 2 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0x7F7F7F7F7FF70000
Part Number: 0x00004B363435365536314535363637460000
Serial Number: 0x00000000
BANK 1/DIMM1:
Size: 1 GB
Type: DDR2 SDRAM
Speed: 667 MHz
Status: OK
Manufacturer: 0xCE00000000000000
Part Number: 0x4D342037305432393533435A332D43453620
Serial Number: 0xF45726ED
_____________________________________________________________
Intel ICH7-M AHCI:
Vendor: Intel
Product: ICH7-M AHCI
Link Speed: 1.5 Gigabit
Negotiated Link Speed: 1.5 Gigabit
Description: AHCI Version 1.10 Supported
TOSHIBA MK7559GSXP:
Capacity: 750.16 GB (750,156,374,016 bytes)
Model: TOSHIBA MK7559GSXP
Revision: GN001U
Serial Number: 801ES0LZS
Native Command Queuing: Yes
Queue Depth: 32
Removable Media: No
Detachable Drive: No
BSD Name: disk0
Rotational Rate: 5400
Medium Type: Rotational
Partition Map Type: GPT (GUID Partition Table)
S.M.A.R.T. status: Verified
Volumes:
Capacity: 209.7 MB (209,715,200 bytes)
Writable: Yes
BSD Name: disk0s1
MacHD-200GB:
Capacity: 200 GB (200,000,000,000 bytes)
Available: 137.79 GB (137,792,159,744 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s2
Mount Point: /Volumes/MacHD-200GB
INTERNET-NEW-200GB:
Capacity: 200 GB (200,000,000,000 bytes)
Available: 137.56 GB (137,560,760,320 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s3
Mount Point: /
WORKING-DATA-250GB:
Capacity: 250 GB (250,000,003,072 bytes)
Available: 224.62 GB (224,615,051,264 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s4
Mount Point: /Volumes/WORKING-DATA-250GB
SCRATCHDISK-100GB:
Capacity: 99.41 GB (99,409,743,872 bytes)
Available: 99.2 GB (99,196,293,120 bytes)
Writable: Yes
File System: Journaled HFS+
BSD Name: disk0s5
Mount Point: /Volumes/SCRATCHDISK-100GB
_______________________________________________________________
Battery Information:
Model Information:
Manufacturer: Sony
Device name: ASMB012
Pack Lot Code: 0003
PCB Lot Code: 0000
Firmware Version: 102a
Hardware Revision: 0400
Cell Revision: 0303
Charge Information:
Charge remaining (mAh): 1089
Fully charged: Yes
Charging: No
Full charge capacity (mAh): 1113
Health Information:
Cycle count: 65
Condition: Check Battery
Battery Installed: Yes
Amperage (mA): 0
Voltage (mV): 12415
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 10
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: No
Current Power Source: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 10
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 2
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: Yes
ID: 0x0100
Wattage (W): 85
Revision: 0x0000
Family: 0x00ba
Serial Number: 0x001ea3ae
Charging: No
____________________________________________________________________
Commands I issued in 'Terminal'.
1st COMMAND ISSUED IN TERMINAL: (IN THE ORDER LISTED HERE)
kextstat -kl | awk ' !/apple/ { print $6 $7 } '
RESULTS:
Last login: Tue Jan 22 21:33:06 on ttys000
TPV-TPVs-MacBook-Pro-15:~ tpvtpv$ bash
bash-3.2$ kextstat -kl | awk ' !/apple/ { print $6 $7 } '
bash-3.2$
______________________________________________________________
2nd COMMAND ISSUED IN TERMINAL:
sudo launchctl list | sed 1d | awk ' !/0x|apple|com\.vix|edu\.|org\./ { print $3 } '
RESULTS:
com.autodesk.backburner_server
com.autodesk.backburner_manager
com.barebones.authd
com.autodesk.backburner_start
com.adobe.SwitchBoard
com.adobe.fpsaud
bash-3.2$
________________________________________________________
3rd COMMAND ISSUED IN TERMINAL:
launchctl list | sed 1d | awk ' !/0x|apple|edu\.|org\./ { print $3 } '
RESULTS:
com.wacom.wacomtablet
com.adobe.CS5ServiceManager
com.adobe.CS4ServiceManager
com.divx.agent.postinstall
bash-3.2$
__________________________________________________________
4th & final COMMAND ISSUED IN TERMINAL:
ls -1A {,/}Library/{Ad,Compon,Ex,Fram,In,La,Mail/B,P*P,Priv,Qu,Scripti,Se,Sta}* 2> /dev/null
RESULTS:
Library/Mail/BackupTOC.plist
/Library/Components:
/Library/Extensions:
/Library/Frameworks:
Adlm.framework
Adobe AIR.framework
DivX Toolkit.framework
Frameworks
FxPlug.framework
NyxAudioAnalysis.framework
PluginManager.framework
ProFX.framework
ProMetadataSupport.framework
iTunesLibrary.framework
openquicktime.framework
/Library/Input Methods:
/Library/Internet Plug-Ins:
AdobeAAMDetect.plugin
AdobePDFViewer.plugin
DivXBrowserPlugin.plugin
Flash Player.plugin
JavaAppletPlugin.plugin
NP-PPC-Dir-Shockwave
OVSHelper.plugin
Quartz Composer.webplugin
QuickTime Plugin.plugin
WacomNetscape.plugin
WacomSafari.plugin
flashplayer.xpt
iPhotoPhotocast.plugin
nsIQTScriptablePlugin.xpt
/Library/Internet Plug-Ins (Disabled):
Flash Player.plugin
/Library/LaunchAgents:
com.adobe.AAM.Updater-1.0.plist
com.adobe.CS4ServiceManager.plist
com.adobe.CS5ServiceManager.plist
com.wacom.wacomtablet.plist
org.macosforge.xquartz.startx.plist
/Library/LaunchDaemons:
com.adobe.SwitchBoard.plist
com.adobe.fpsaud.plist
com.autodesk.backburner_manager.plist
com.autodesk.backburner_server.plist
com.autodesk.backburner_start.plist
com.barebones.authd.plist
org.macosforge.xquartz.privileged_startx.plist
/Library/PreferencePanes:
3ivxPrefPane.prefPane
DivX.prefPane
Flash Player.prefPane
Growl.prefPane
REDcode.prefPane
WacomTablet.prefPane
/Library/PrivilegedHelperTools:
com.barebones.authd
/Library/QuickLook:
GBQLGenerator.qlgenerator
iWork.qlgenerator
/Library/QuickTime:
.3ivx_dependency
.DS_Store
3ivxMediaExporter.component
3ivxVideoCodec.component
AppleIntermediateCodec.component
AppleMPEG2Codec.component
DesktopVideoOut.component
DivX Decoder.component
DivX Encoder.component
FCP Uncompressed 422.component
LiveType.component
MayaIFF.component
REDCODE.QT.component
SoundboothScoreCodec.component
msmpeg4v1.component
msmpeg4v2.component
/Library/ScriptingAdditions:
Adobe Unit Types.osax
/Library/Security:
SecurityAgentPlugins
/Library/StartupItems:
Library/Address Book Plug-Ins:
Library/Input Methods:
.localized
Library/Internet Plug-Ins:
Library/LaunchAgents:
com.divx.agent.postinstall.plist
Library/PreferencePanes:
Library/Services:
ToastIt.service
bash-3.2$
_____________________________________
