Macbook Pro frozen - Any help?

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Jan 11, 2013
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Hi,

My 2011 Macbook Pro started freezing - both the cursor and the keyboard stop working. I can shut it down and restart it, and it will usually work for a variable amount of time before freezing again. Does anyone know why this happens, and how to fix it?

I don't know if this helps, but I copied the system.log for the day this started happening, and pasted it below. Sorry if this is useless info:

Jan 9 04:40:48 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Jan 9 04:40:55 localhost mDNSResponder[19]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
Jan 9 04:40:56 localhost com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 04:41:03: --- last message repeated 9 times ---
Jan 9 04:41:03 localhost bootlog[48]: BOOT_TIME: 1357735248 0
Jan 9 04:41:04 localhost com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 04:41:07: --- last message repeated 3 times ---
Jan 9 04:41:07 localhost blued[15]: Apple Bluetooth daemon started
Jan 9 04:41:07 localhost configd[14]: bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
Jan 9 04:41:07 localhost configd[14]: DHCP en1: INIT-REBOOT transmit failed
Jan 9 04:41:07 localhost configd[14]: network configuration changed.
Jan 9 04:41:07 TSs-MacBook-Pro configd[14]: setting hostname to "TSs-MacBook-Pro.local"
Jan 9 04:41:08 TSs-MacBook-Pro /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[37]: Login Window Application Started
Jan 9 04:41:08 TSs-MacBook-Pro com.apple.usbmuxd[31]: usbmuxd-296.3 on Jul 25 2012 at 00:28:37, running 64 bit
Jan 9 04:41:08 TSs-MacBook-Pro com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 04:41:10: --- last message repeated 1 time ---
Jan 9 04:41:10 TSs-MacBook-Pro loginwindow[37]: Login Window Started Security Agent
Jan 9 04:41:11 TSs-MacBook-Pro configd[14]: network configuration changed.
Jan 9 04:41:09 TSs-MacBook-Pro loginwindow[37]: Login Window - Returned from Security Agent
Jan 9 04:41:09 TSs-MacBook-Pro loginwindow[37]: USER_PROCESS: 37 console
Jan 9 04:41:09 TSs-MacBook-Pro com.apple.launchd.peruser.501[90] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
Jan 9 04:41:12 TSs-MacBook-Pro com.apple.launchd.peruser.501[90] (com.apple.Kerberos.renew.plist[114]): Exited with exit code: 1
Jan 9 04:41:12 TSs-MacBook-Pro XProtectUpdater[29]: Ignoring new signature plist: Not an increase in version
Jan 9 04:41:13 TSs-MacBook-Pro com.apple.launchd[1] (com.apple.xprotectupdater[29]): Exited with exit code: 252
Jan 9 04:45:17 TSs-MacBook-Pro WindowServer[68]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 04:45:17 TSs-MacBook-Pro com.apple.WindowServer[68]: Wed Jan 9 04:45:17 TSs-MacBook-Pro.local WindowServer[68] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 04:45:32 TSs-MacBook-Pro WebProcess[134]: INSERT-HANG-DETECTED: Tx time:4.017385, # of Inserts: 22, # of bytes written: 231275, Did shrink: NO
Jan 9 04:45:38 TSs-MacBook-Pro Safari Webpage Preview Fetcher[138]: INSERT-HANG-DETECTED: Tx time:5.061096, # of Inserts: 74, # of bytes written: 688737, Did shrink: NO
Jan 9 04:46:17 TSs-MacBook-Pro Safari Webpage Preview Fetcher[138]: INSERT-HANG-DETECTED: Tx time:3.998072, # of Inserts: 35, # of bytes written: 422737, Did shrink: NO
Jan 9 04:51:12 TSs-MacBook-Pro /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[121]: No valid tickets, timing out
Jan 9 04:52:03 TSs-MacBook-Pro com.apple.launchd.peruser.501[90] (com.apple.AirPortBaseStationAgent[116]): Exited: Killed
Jan 9 04:52:04 TSs-MacBook-Pro loginwindow[37]: DEAD_PROCESS: 37 console
Jan 9 04:52:04 TSs-MacBook-Pro [0x0-0xe00e].com.apple.Safari[0]: posix_spawn fatal error: 9!
Jan 9 04:52:04 TSs-MacBook-Pro com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 04:52:04: --- last message repeated 3 times ---
Jan 9 04:52:04 TSs-MacBook-Pro shutdown[151]: halt by ted:
Jan 9 04:52:04 TSs-MacBook-Pro shutdown[151]: SHUTDOWN_TIME: 1357735924 295183
Jan 9 04:52:04 TSs-MacBook-Pro mDNSResponder[19]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) stopping
Jan 9 04:52:04 TSs-MacBook-Pro DirectoryService[11]: BUG in libdispatch: 10K549 - 1960 - 0x10004004
Jan 9 04:52:04 TSs-MacBook-Pro WindowServer[68]: hidd died. Reestablishing connection.
Jan 9 04:52:04 TSs-MacBook-Pro WindowServer[68]: Unable to create event queue via hidd: (0x10000003)
Jan 9 13:15:43 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Jan 9 13:15:49 localhost mDNSResponder[19]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
Jan 9 13:15:54 localhost com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 13:15:58: --- last message repeated 9 times ---
Jan 9 13:15:58 localhost bootlog[48]: BOOT_TIME: 1357766143 0
Jan 9 13:15:59 localhost com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 13:16:02: --- last message repeated 3 times ---
Jan 9 13:16:02 localhost blued[16]: Apple Bluetooth daemon started
Jan 9 13:16:02 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[37]: Login Window Application Started
Jan 9 13:16:03 localhost com.apple.usbmuxd[31]: usbmuxd-296.3 on Jul 25 2012 at 00:28:37, running 64 bit
Jan 9 13:16:05 localhost configd[14]: bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
Jan 9 13:16:05 localhost configd[14]: DHCP en1: INIT-REBOOT transmit failed
Jan 9 13:16:05 localhost configd[14]: network configuration changed.
Jan 9 13:16:05 TSs-MacBook-Pro configd[14]: setting hostname to "TSs-MacBook-Pro.local"
Jan 9 13:16:05 TSs-MacBook-Pro loginwindow[37]: Login Window Started Security Agent
Jan 9 13:16:05 TSs-MacBook-Pro loginwindow[37]: Login Window - Returned from Security Agent
Jan 9 13:16:05 TSs-MacBook-Pro loginwindow[37]: USER_PROCESS: 37 console
Jan 9 13:16:05 TSs-MacBook-Pro com.apple.launchd.peruser.501[86] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
Jan 9 13:16:06 TSs-MacBook-Pro com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 13:16:07: --- last message repeated 1 time ---
Jan 9 13:16:07 TSs-MacBook-Pro com.apple.launchd.peruser.501[86] (com.apple.Kerberos.renew.plist[110]): Exited with exit code: 1
Jan 9 13:16:08 TSs-MacBook-Pro configd[14]: network configuration changed.
Jan 9 13:16:09 TSs-MacBook-Pro XProtectUpdater[29]: Ignoring new signature plist: Not an increase in version
Jan 9 13:16:09 TSs-MacBook-Pro com.apple.launchd[1] (com.apple.xprotectupdater[29]): Exited with exit code: 252
Jan 9 13:16:53 TSs-MacBook-Pro Safari[130]: INSERT-HANG-DETECTED: Tx time:17.678019, # of Inserts: 3, # of bytes written: 910, Did shrink: YES
Jan 9 13:17:03 TSs-MacBook-Pro Safari[130]: INSERT-HANG-DETECTED: Tx time:9.721855, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Jan 9 13:17:15 TSs-MacBook-Pro Safari[130]: INSERT-HANG-DETECTED: Tx time:11.651010, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Jan 9 13:17:26 TSs-MacBook-Pro Safari[130]: INSERT-HANG-DETECTED: Tx time:11.721114, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Jan 9 13:17:37 TSs-MacBook-Pro Safari[130]: INSERT-HANG-DETECTED: Tx time:10.324705, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Jan 9 13:17:43 TSs-MacBook-Pro Safari[130]: INSERT-HANG-DETECTED: Tx time:6.195971, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Jan 9 13:17:47 TSs-MacBook-Pro Safari[130]: INSERT-HANG-DETECTED: Tx time:4.102760, # of Inserts: 0, # of bytes written: 0, Did shrink: YES
Jan 9 13:19:26 TSs-MacBook-Pro WindowServer[68]: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 13:19:26 TSs-MacBook-Pro com.apple.WindowServer[68]: Wed Jan 9 13:19:26 TSs-MacBook-Pro.local WindowServer[68] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.
Jan 9 13:24:23 TSs-MacBook-Pro hdiejectd[155]: running
Jan 9 13:24:25 TSs-MacBook-Pro com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 13:25:06: --- last message repeated 3 times ---
Jan 9 13:25:08 TSs-MacBook-Pro /Applications/Google Chrome.app/Contents/MacOS/Google Chrome[165]: stat on /Users/ted/Library/Application Support/Google/Chrome/Default/Bookmarks: No such file or directory
Jan 9 13:26:06 TSs-MacBook-Pro /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[117]: No valid tickets, timing out
Jan 9 14:16:04 TSs-MacBook-Pro SubmitDiagInfo[248]: Cleaning up expired diagnostic messages database at path: /var/log/DiagnosticMessages/2012.12.10.asl
Jan 9 14:22:55 TSs-MacBook-Pro WebProcess[132]: Periodic CFURLCache Insert stats (iters: 799) - Tx time:2.059552, # of Inserts: 62, # of bytes written: 1327591, Did shrink: NO, Size of cache-file: 51619840, Num of Failures: 0
Jan 9 14:24:03 TSs-MacBook-Pro loginwindow[37]: loginwindow SleepWakeCallback WILL sleep
Jan 9 14:55:04 TSs-MacBook-Pro configd[14]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 1387 ms
Jan 9 14:55:04 TSs-MacBook-Pro configd[14]: PMConnection IPConfiguration com.apple.powermanagement.applicationresponse.slowresponse 1397 ms
Jan 9 14:55:04 TSs-MacBook-Pro loginwindow[37]: loginwindow SleepWakeCallback will power on, Currenttime:1/9/2013 2:55:04.597 PM - Waketime:1/9/2013 2:55:01.820 PM = Deltatime:2.777230918
Jan 9 14:55:04 TSs-MacBook-Pro configd[14]: network configuration changed.
Jan 9 14:55:05 TSs-MacBook-Pro configd[14]: Sleep: Success - AC 75 - Clamshell Sleep
Jan 9 14:55:05 TSs-MacBook-Pro configd[14]: Wake: Success - AC 75 - EC LID0
Jan 9 14:55:05 TSs-MacBook-Pro configd[14]: Hibernate Statistics
Jan 9 14:55:05 TSs-MacBook-Pro com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 14:55:05: --- last message repeated 3 times ---
Jan 9 14:55:05 TSs-MacBook-Pro configd[14]: network configuration changed.
Jan 9 14:55:08: --- last message repeated 1 time ---
Jan 9 14:55:08 TSs-MacBook-Pro loginwindow[37]: loginwindow SleepWakeCallback WILL sleep
Jan 9 14:55:08 TSs-MacBook-Pro configd[14]: PMConnection AirPort configd plug-in com.apple.powermanagement.applicationresponse.slowresponse 237 ms
Jan 9 20:24:18 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Jan 9 20:24:24 localhost DirectoryService[11]: Improper shutdown detected
Jan 9 20:24:48 localhost mDNSResponder[18]: mDNSResponder mDNSResponder-258.21 (May 26 2011 14:40:13) starting
Jan 9 20:24:49 localhost configd[14]: Sleep: Success - AC 85
Jan 9 20:24:49 localhost configd[14]: Wake: Drivers Failure - AC 85 - OHC1 OHC2 EHC2 HDEF SATA RP03 RP05 RP06 IXVE
Jan 9 20:24:50 localhost com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 20:24:52: --- last message repeated 9 times ---
Jan 9 20:24:52 localhost fseventsd[41]: event logs in /.fseventsd out of sync with volume. destroying old logs. (36184 38 55968)
Jan 9 20:24:53 localhost bootlog[48]: BOOT_TIME: 1357791854 0
Jan 9 20:24:55 localhost fseventsd[41]: log dir: /.fseventsd getting new uuid: E855E4F0-D027-4FFA-880A-6C918DA150A7
Jan 9 20:24:55 localhost com.apple.launchd[1] (com.apple.SystemStarter): Failed to count the number of files in "/System/Library/StartupItems": No such file or directory
Jan 9 20:24:59: --- last message repeated 3 times ---
Jan 9 20:24:59 localhost blued[16]: Apple Bluetooth daemon started
Jan 9 20:24:59 localhost /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[37]: Login Window Application Started
Jan 9 20:25:02 localhost com.apple.usbmuxd[31]: usbmuxd-296.3 on Jul 25 2012 at 00:28:37, running 64 bit
Jan 9 20:25:04 localhost configd[14]: bootp_session_transmit: bpf_write(en1) failed: Network is down (50)
Jan 9 20:25:04 localhost configd[14]: DHCP en1: INIT-REBOOT transmit failed
Jan 9 20:25:04 localhost configd[14]: BUG in libdispatch: 10K549 - 1678 - 0xcf03
 
Joined
Jul 29, 2012
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Im not sure it will help any but It seems it is trying to find the system/library/startupitems folder and its missing. You can try to insert your system disk that came with the mac and run disk utilities run repair disk and repair permissions. If that doesn't take care of it I suggest backing up your data and doing a complete reinstall .
 

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