Whilst upgrading my Wife's iPhone 4 to the latest OS (6.something), an error occurred and now itunes says that it detects a phone in recovery mode. I don't think that the photos or contacts are backed up to our computer, so if I restore to factory settings (which it suggests is the only option) will she lose everything on the phone? Is there an alternative?
Secondly, as we both have iPhones with different contacts, is there a way to back up both to the same Mac and keep the contacts as separate entities? Further, assuming she doesn't lose all of her photos, is there a way to download them to iPhoto? There seem to be too many for this task to complete, every time we've tried it it has never completed. I've just bought her a Mac Book Pro for Christmas, so may well use this to back up her phone in future.
Many thanks, and Happy Christmas!
Secondly, as we both have iPhones with different contacts, is there a way to back up both to the same Mac and keep the contacts as separate entities? Further, assuming she doesn't lose all of her photos, is there a way to download them to iPhoto? There seem to be too many for this task to complete, every time we've tried it it has never completed. I've just bought her a Mac Book Pro for Christmas, so may well use this to back up her phone in future.
Many thanks, and Happy Christmas!