using MagicJack with MacBook OS X 10.6.8

I can't get my magic jack to work with my MacBook laptop. What can I do to get it to work?

Has it ever worked or is this your first time using it on your MacBook?

If it's your first time, it has to be reformatted using Disk Utility.

ChrisMan287 said:

If it's your first time, it has to be reformatted using Disk Utility.

Click to expand...

What exactly do you mean by this? What has to be reformatted?

@OP, what errors are you getting? What have you tried?

Raz0rEdge said:

What exactly do you mean by this? What has to be reformatted?

Click to expand...

The MagicJack has to be reformatted to Mac OS Extended (Journaled) just like you would reformat an external hard drive (for example).

MagicJack is a physical device that you plug into your computer and install some software to get it working. This is not an external hard drive you format (or re-format)..

I don't understand what any of you mean. I am not a tekkie...
I just gave up on MagicJack customer service, after the third try. At the end of each try, I was unable to send more messages to the technician. ARGHH!
Please, does someone know how to make this work? Or is there anyone out there who knows it won't work and I should quit trying?

Raz0rEdge said:

MagicJack is a physical device that you plug into your computer and install some software to get it working. This is not an external hard drive you format (or re-format)..

Click to expand...

I know what it is. I'm just stating what I recall reading from when I was looking into the MagicJack. I'll search to see if I can find it..

EDIT: No dice on finding that thread.

I no longer use X.6, but I have used my Magicjack with my MBP for several years with no problems. Can you explain exactly what happens when you attempt to run Magicjack? What steps are you taking and at what point does it fail? Does the program launch at all? Do your contacts and call history ever show up?

This thread indicates that MajicJack should work fine on OS X Snow Leoaprd once you get an upgrade mentioned in this thread.

These threads are from a couple of years ago so you might already have newer software..

What will help us guide you is by you telling us what you've done so far..you plugged the MagicJack into the Mac, then what happened?

I have tried downloading 3 different links that the MagicJack customer service people suggested to me. And I unplugged the MJ device for 2 minutes after each download and then plugged it back in. No change.
I then tried the link that is suggested by someone else on this forum, but that didn't work either.
I can make outgoing calls from my computer (on "headset" setting) but not from my phone (even when on "telephone" setting). When I try making a call from my cordless phone, I get a local dialtone and the Mexican operator says it's a non-existent number. When I check back on the MJ menu, the toggle is still set on "telephone."
Does this help?

Yes, my contacts and history show up, and it "fires up."