- Joined
- Oct 1, 2007
- Messages
- 7,163
- Reaction score
- 275
- Points
- 83
- Location
- UK
- Your Mac's Specs
- Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
Turn home sharing off in iTunes.
Remove iTunes completely from the Windows firewall.
Endure that Norton is completely removed using the tool on their site. Their uninstalled is so poor it can leave many components behind.
Restart your PC.
Run iTunes
Turn on home sharing.
You should get windows firewall prompts that you should accept.
Try reconnecting the AppleTV via Homesharing.
Another +1 for not using Norton. I'd never use it on a customers computer. Heavy handed and no better at detection than any other AV in my experience.
I've never seen a modern, updated piece of AV let a virus through. In my experience it's the user that lets viruses and malware onto the PC, knowingly or otherwise.
I'd stick with the Windiws firewall and security essentials
Remove iTunes completely from the Windows firewall.
Endure that Norton is completely removed using the tool on their site. Their uninstalled is so poor it can leave many components behind.
Restart your PC.
Run iTunes
Turn on home sharing.
You should get windows firewall prompts that you should accept.
Try reconnecting the AppleTV via Homesharing.
Another +1 for not using Norton. I'd never use it on a customers computer. Heavy handed and no better at detection than any other AV in my experience.
I've never seen a modern, updated piece of AV let a virus through. In my experience it's the user that lets viruses and malware onto the PC, knowingly or otherwise.
I'd stick with the Windiws firewall and security essentials