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- Dec 1, 2012
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Hello all,
I recently purchased a Hue HD webcam compatible
with OS 10.4 and higher. I've installed the drivers
and the Webcam Monitor works, but the snapshot button
doesn't work.
According to the Hue website, the snapshot function
should automatically open when you click the button
on the back of the cam. But it doesn't.
I've looked at their 'troubleshooting' guide but
it only mentions the snapshot function under
the Windows section.
Trouble-Shooting Guide
So I'm wondering if 1) the snapshot function doesn't work
on Macs, or 2) i'm doing something wrong because of my
ignorance regarding these matters. Perhaps there's
some software I've failed to install etc.
If anyone could help me with this, it would be much appreciated.
Much thanks in advance.
Best Wishes
Tommy T.
I recently purchased a Hue HD webcam compatible
with OS 10.4 and higher. I've installed the drivers
and the Webcam Monitor works, but the snapshot button
doesn't work.
According to the Hue website, the snapshot function
should automatically open when you click the button
on the back of the cam. But it doesn't.
I've looked at their 'troubleshooting' guide but
it only mentions the snapshot function under
the Windows section.
Trouble-Shooting Guide
So I'm wondering if 1) the snapshot function doesn't work
on Macs, or 2) i'm doing something wrong because of my
ignorance regarding these matters. Perhaps there's
some software I've failed to install etc.
If anyone could help me with this, it would be much appreciated.
Much thanks in advance.
Best Wishes
Tommy T.