- Joined
- Oct 11, 2010
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- 56
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- Your Mac's Specs
- 10.12.4. plus an older mac
Last year I purchased "Mad Men," for viewing on my Apple TV. I wanted to have these stored on the Cloud, not my Mac.
Eventually, my Mac was totally filled up with the video series. After many many unsuccessful communications with iTunes. I just got link suggestions, many of which I had explored.
I finally connected with a human being at Apple who was able, with some doing, to communicate with someone at iTunes who took care of my problem somehow from afar.
Now it is happening again. I had forgotten about my earlier problem and purchased another video series, "The Office." I go the many opportunities to delete or stop the downloads but they keep on starting up again. I am afraid to purchase anything more from iTunes not only because of this, but because of other issues, especialy song duplications.
I would be grateful for any help with this. I am not that knowledgeable about computers but sort of know my way around the basics of Macs.
Thanks and best wishes,
jbglapaz
Eventually, my Mac was totally filled up with the video series. After many many unsuccessful communications with iTunes. I just got link suggestions, many of which I had explored.
I finally connected with a human being at Apple who was able, with some doing, to communicate with someone at iTunes who took care of my problem somehow from afar.
Now it is happening again. I had forgotten about my earlier problem and purchased another video series, "The Office." I go the many opportunities to delete or stop the downloads but they keep on starting up again. I am afraid to purchase anything more from iTunes not only because of this, but because of other issues, especialy song duplications.
I would be grateful for any help with this. I am not that knowledgeable about computers but sort of know my way around the basics of Macs.
Thanks and best wishes,
jbglapaz