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Hi guys, I'm new to the site but I'm hoping someone might be able to help me.
I got a 15" MBP in 2010 and although I've had no trouble with it until now. It's recently started to freeze when I'm running very few programs and I have to turn the machine off by the main switch and restart it. It happens in chrome & safari as well as itunes & various adobe programs.
As I'm a video editor, I've been very nervous about starting a project in case I lose something I may not have saved straight away, or in case it doesn't power on next time. Sometimes I get a colored line across the screen and I have to power off, other times it simply freezes.
I also have trouble with some programs which have not installed correctly such as versions of dreamweaver and illustrator which I installed from a friend's laptop, and now don't open and cause errors.
I was a windows user until 2010 and if this kind of thing happened I would usually restore to factory settings but there doesn't seem to be a mac equivalent. Would anyone be able to point me in the right direction?
Thanks in advance,
PM
I got a 15" MBP in 2010 and although I've had no trouble with it until now. It's recently started to freeze when I'm running very few programs and I have to turn the machine off by the main switch and restart it. It happens in chrome & safari as well as itunes & various adobe programs.
As I'm a video editor, I've been very nervous about starting a project in case I lose something I may not have saved straight away, or in case it doesn't power on next time. Sometimes I get a colored line across the screen and I have to power off, other times it simply freezes.
I also have trouble with some programs which have not installed correctly such as versions of dreamweaver and illustrator which I installed from a friend's laptop, and now don't open and cause errors.
I was a windows user until 2010 and if this kind of thing happened I would usually restore to factory settings but there doesn't seem to be a mac equivalent. Would anyone be able to point me in the right direction?
Thanks in advance,
PM