Having an Apple nightmare here. I've seen this problem all over the internet but no one appears to have a solution for it so I'm reaching out...
I recently upgraded my office Mac Pro (using the term upgrade loosely) which is now running Snow Leopard 10.6.6. The highest compatible iTunes I am able to run with this is iTunes 10.6.3 (not 10.7 which is the latest version of iTunes). Ever since moving to this computer neither my iPhone 4 nor my ancient iPod Touch are recognized by iTunes.
Some important info:
- My iPhone is currently running 6.0
- I have tried uninstalling iTunes and reinstalling it. Upon reboot, iTunes DOES recognize my iPhone and works flawlessly UNTIL I restart the computer again, and then the connection is lost and iTunes no longer recognizes the iPhone.
- Right now, iTunes Helper shows up in my Activity Monitor under All Processes, however when I click on Active Processes, it doesn't show up. I have to assume iTunes helper is not detecting my devices? (system profiler does detect the iPhone/iPod under USB)
- iPhoto launches when I plug in my iPhone and works fine.. so this is just a glitch with iTunes. Consequently if I change my settings so that iTunes launches when the device is plugged in, iTunes will launch but my iPhone still will not show up in iTunes.
I haven't yet tackled this issue with my macbook, but I suspect that will be another headache since the new iPhone software isn't compatible with my older iTunes...
I recently upgraded my office Mac Pro (using the term upgrade loosely) which is now running Snow Leopard 10.6.6. The highest compatible iTunes I am able to run with this is iTunes 10.6.3 (not 10.7 which is the latest version of iTunes). Ever since moving to this computer neither my iPhone 4 nor my ancient iPod Touch are recognized by iTunes.
Some important info:
- My iPhone is currently running 6.0
- I have tried uninstalling iTunes and reinstalling it. Upon reboot, iTunes DOES recognize my iPhone and works flawlessly UNTIL I restart the computer again, and then the connection is lost and iTunes no longer recognizes the iPhone.
- Right now, iTunes Helper shows up in my Activity Monitor under All Processes, however when I click on Active Processes, it doesn't show up. I have to assume iTunes helper is not detecting my devices? (system profiler does detect the iPhone/iPod under USB)
- iPhoto launches when I plug in my iPhone and works fine.. so this is just a glitch with iTunes. Consequently if I change my settings so that iTunes launches when the device is plugged in, iTunes will launch but my iPhone still will not show up in iTunes.
I haven't yet tackled this issue with my macbook, but I suspect that will be another headache since the new iPhone software isn't compatible with my older iTunes...
