amazon cloud drive / cloud player

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Hi, not sure exactly where to put this question.

I'm sure you all know the drama with the amazon cloud player / cloud drive. In short, all the music I had uploaded to cloud player got dumped into cloud drive, which will not stream the music. For some reason or another, I cannot upload new music files form my computer to the new cloud player, I get a keychain access error every time. So I have about 50 or so songs in the cloud drive that are basically just sitting there.

Basically, is there a simple way to transfer the archived music from the amazon cloud drive to the cloud player?? Or woudl I have to download all the music from the cloud drive onto my computer hard drive, and upload it to the cloud player (which I can't actually do! grrr!)?
 
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chas_m

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I'm sorry I can't be more help, but you might want to just throw in the towel there and go with iTunes Match. Pretty cheap and works great.
 

bobtomay

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Not aware of the drama because I've never used it. I am a Prime member so just now went and checked it out.

Opened up the Cloud Player - downloaded and installed the Amazon Music Importer - ran the scan - selected a few songs to import - played 'em - no issues here.

It never asked for any Keychain access.

Have not checked out the Cloud Drive.
 

bobtomay

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Since I know nothing about it - What about opening the Cloud Drive in Finder and log into it - then open the Music Downloader - use the manual browse - this way the Cloud Drive would already be accessible and ready??

Why can't you download from the Cloud Drive??
That would seem to be an issue that needs to be resolved prior to being able to import them into the Cloud Player.
 
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I can download from cloud rive. the problem is I can't upload anything into cloud player. (unless I purchase it from amazon, of course)

I can live without it, and I haven't "lost" any music as a result, but it would just be nice to use, as you can stream your won music from cloud player via web browser, android phone, etc.
 

bobtomay

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Not enough info for me to test here - what is the specific error and in what step of attempting to import into cloud Player do you get the error?

The actual Cloud Player does not access the Keychain, so am not sure what you are doing.
 
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In Amazon cloud player for web, I click the "import your music" button:

1zptc34.png


When Amazon music importer starts/launches I get this message:

k95dx.png


After clicking "allow" two or three times, I then get this:

2n0q1sg.png


Then it crashes.
 

bobtomay

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I have found that it is an Adobe Air problem that is being reported to affect some apps.

It looks to be an issue of their 3.4 runtime - try uninstalling Adobe Air - head for:
Applications - Utilities - Adobe Air Uninstaller

Quit and restart the browser.

Try running the Cloud player import then - let it download and install whichever Adobe version it's using.

Here's the best page I found - link - they have a link to install 3.3, but I'd stick with the one Amazon's app downloads.

If the Amazon one doesn't work on your machine, try the uninstall again, then install the 3.3 version in the link above.
 
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Apparently 3.3. doesn't work with 10.5.8, which is what I am running. So I guess the problem is my operating system? No way to fix this unless I upgrade? Or find/use a machine that's running more than 10.5.8...?
 

bobtomay

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Minimum system requirements for Music Importer is 10.6 - link.

Call Apple - you can still order Snow Leopard from them - only by calling - last member that reported back, got it for $20 - have seen $30 reported also.
 

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