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Microsoft office problem!!!

M

macgrl

Guest
Hey !!

Lets say i get an email with an attachment of either powerpoint or word, when i open the file, it opens in the appropriate program but it freezes my whole computer. Only way to get it off is by shutting it off. I don't understand why this happens ! I opened a powerpoint presentation, the first slide opens up, but thats all i see unless i force the computer to shutdown!

HELP !!! :eek:
 
T

technologist


Joined
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Your Mac's Specs
12" Apple PowerBook G4 (1.5GHz)
What version of the Mac OS, and which versions of PowerPoint and Word, are you using?

Does it only happen with email attachments? Can you open PowerPoint by itself, or does it always crash?
 
OP
M

macgrl

Guest
technologist said:
What version of the Mac OS, and which versions of PowerPoint and Word, are you using?

Does it only happen with email attachments? Can you open PowerPoint by itself, or does it always crash?
Click to expand...

good questions!! i will let you know tonight when i get home from school !
thank you ! :p
 
OP
M

macgrl

Guest
hey!
sorry it took a while to get back to you!
it seems to only happen when i open a powerpoint attachment!
other than that word, and powerpoint work perfectly!
 
T

technologist


Joined
Mar 30, 2004
Messages
4,744
Reaction score
381
Points
83
Location
USA
Your Mac's Specs
12" Apple PowerBook G4 (1.5GHz)
I would suspect that the files are corrupted, then. Try asking the person who sent them to send them again, or try to get them on CD or flash memory disk.
 

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