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- Jun 3, 2009
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- Your Mac's Specs
- 20" Imac 9,1 Core 2 Duo 2.6ghz, 2gb RAM, Snow Leopard, Macbook 7,1 Core 2 Duo 2.4ghz, 2gb RAM, SL
Hi,
I bought a brand new macbook 13" only 24 months ago and have noticed I am getting a
"service battery" alert.
I'm really surprised that after only 2 years the battery is showing signs of needing replacement. Surely this is not normal, especially with a mac?
I have coconut battery and here are the current stats:
Note: Coconut battery says the mac is 30 months old, however I bought it 24 months ago brand new from Dlck Smiths. I also bought the extended warranty but unfortunately I did not know until now that you needed to activate it or register anything to make it valid. I have a scanned copy of the receipt and the original which I think has just about completely faded.
What should I do... what are my options - will they cover the issue if I show proof of purchase was 2 years ago and included purchase of Apple extended warranty?
I notice that at times the battery remaining time is quite low despite having a high amount of charge. I have tried a SMC reset but that didn't fix it.
Thanks.
I bought a brand new macbook 13" only 24 months ago and have noticed I am getting a
"service battery" alert.
I'm really surprised that after only 2 years the battery is showing signs of needing replacement. Surely this is not normal, especially with a mac?
I have coconut battery and here are the current stats:
Note: Coconut battery says the mac is 30 months old, however I bought it 24 months ago brand new from Dlck Smiths. I also bought the extended warranty but unfortunately I did not know until now that you needed to activate it or register anything to make it valid. I have a scanned copy of the receipt and the original which I think has just about completely faded.
What should I do... what are my options - will they cover the issue if I show proof of purchase was 2 years ago and included purchase of Apple extended warranty?
I notice that at times the battery remaining time is quite low despite having a high amount of charge. I have tried a SMC reset but that didn't fix it.
Thanks.