- Joined
- Mar 22, 2010
- Messages
- 2
- Reaction score
- 0
- Points
- 1
- Location
- North Yorks
- Your Mac's Specs
- Macbook
Suddenly my MacMail, which has been working perfectly for over a year or more, has refused to send outgoing emails to my ISP (BT/YAHOO).
After hours checking settings, and passwords, then in a long support call with BT at 2 call centres in India and Newcastle, the conclusion was that some Apple upgrades must have occurred!
All we get is the screen : <b> Cannot send the message using the server ... </b> + "Connections to the server “smtp.mail.yahoo.com” on the default ports failed (error 54: Connection reset by peer)"
BT said there were currently quite a few issues coming up for support with Apple boxes. I hope it is not a case of "Windows supreme down with Apple" but the UK techy (using 'Go to Assist') seemed to know her way around Apple OS X, well.
As a retired person, my own outgoing emails are now small - the last being Sunday 30 September 00.02 hrs (GMT+1.00), - to a US based SVP of a world wide computer company, so I am sure it was received!
So whatever has happened is since then - if there have been upgrades, which are automatic on my machine, I have not had a warning splash to advise, reboot or anything.
I can still send from BT/Yahoo's cloud e-mail, and receive perfectly satisfactorily at that level, and at client level. Have we trouble with Java again?
Ideally could we have a staff response, as time is going to be wasted if this is a common problem - and of course a fix needed.
(Mac OS X 10.6.8 / Mac Mail 4.6(1085) / Firefox 15.0.1)
Thanks...... 14h44 BST; Wednesday 3 October 2012
See also : https://discussions.apple.com/message/19875202#19875202
After hours checking settings, and passwords, then in a long support call with BT at 2 call centres in India and Newcastle, the conclusion was that some Apple upgrades must have occurred!
All we get is the screen : <b> Cannot send the message using the server ... </b> + "Connections to the server “smtp.mail.yahoo.com” on the default ports failed (error 54: Connection reset by peer)"
BT said there were currently quite a few issues coming up for support with Apple boxes. I hope it is not a case of "Windows supreme down with Apple" but the UK techy (using 'Go to Assist') seemed to know her way around Apple OS X, well.
As a retired person, my own outgoing emails are now small - the last being Sunday 30 September 00.02 hrs (GMT+1.00), - to a US based SVP of a world wide computer company, so I am sure it was received!
So whatever has happened is since then - if there have been upgrades, which are automatic on my machine, I have not had a warning splash to advise, reboot or anything.
I can still send from BT/Yahoo's cloud e-mail, and receive perfectly satisfactorily at that level, and at client level. Have we trouble with Java again?
Ideally could we have a staff response, as time is going to be wasted if this is a common problem - and of course a fix needed.
(Mac OS X 10.6.8 / Mac Mail 4.6(1085) / Firefox 15.0.1)
Thanks...... 14h44 BST; Wednesday 3 October 2012
See also : https://discussions.apple.com/message/19875202#19875202
