Help.
I bought a MacbookPro in the UK just before ML came out and was told that I would get a free upgrade without charge. I was never told I had to do it within 30 days.
I have written multiple times to updatesupport-uk or whatever they are called and all I get back is a standard reply despite my detailed query and request for a proper reply from their customer service.
Please tell me how I get a proper answer from someone.
It is my first Mac and I was so looking forward to it BUT I am so disappointed with my experience so far....
Thanks.
I bought a MacbookPro in the UK just before ML came out and was told that I would get a free upgrade without charge. I was never told I had to do it within 30 days.
I have written multiple times to updatesupport-uk or whatever they are called and all I get back is a standard reply despite my detailed query and request for a proper reply from their customer service.
Please tell me how I get a proper answer from someone.
It is my first Mac and I was so looking forward to it BUT I am so disappointed with my experience so far....
Thanks.