But the question presents - is it the TSA in general that is an issue (with regards to theft and poor training) or a group of corrupt employees?
It even mentioned:
In nine of the ten airports visited, passengers were asked to return to pick up their belongings, which were clearly labeled with their name and contact information.
It would seem (at least in this case since I personally believe there is a lot of problems with the TSA in general) that it is more isolated to individual employees.
The person was in a position of power (power over the item and how its return was handled or not handled) and they abused that power; I don't have a problem with that person being arrested and documented within the story, I
somewhat (I say somewhat because I have seriously mixed feelings on it - it's possible if the person talked good information about improper procedures may have been brought to light) don't have an issue with them being confronted with regard to their actions and since he clammed up after being confronted with the evidence (and lying about the responsible party) it's not like we would get to find out if it's an overlooked (almost permitted) style of action for the TSA or if this is just one of a group of individual employees that are taking advantage of situations they are in due to poor policing and management or if these employees are just thieves and waiting to be caught.
It would seem that ABC baited in several of what is probably the locations with the most complaints against the TSA with regard to stolen or missing items; unfortunately for Ramirez, he took the bait (just like how car thieves take bait cars), he made a choice and got caught.
Now, that isn't to say that I don't see the TSA as a problematic organization that would sooner pay for a jar of confiscated peanut butter then replace a camera that may have been taken by a TSA agent (see:
Recovering the spread: Mom forces TSA to shell out $3.99 for seized peanut butter - Red Tape )
I'm also not saying I'm all for confrontational news - but while I agree news agencies will do anything for ratings,
sometimes the material that is brought out does instigate a fundamental change.