Today I received a Macbook pro that had a failing hard drive. It was 2 months after the warranty had expired, so customer brought it to me instead.
I went ahead and replaced the hard drive and cloned his old hard drive which had 10.8 installed. (he had his data backed up anyway but I thought it would be nice for him to just have the clone of his hard drive)
That was done and computer was extremely slow.
I figured ok maybe it was not such a good idea to clone a failing HD
So I told him that since it's slow we'll just do a fresh reinstall of the OS Mountain lion 10.8
I tried to install the OS but failed so many times. I was getting extremely frustrated. I kept getting the message
"Can't download additional components needed to install OS X"
No matter what I did, I got that message every time. I removed one ram stick and I still kept getting the message.
Eventually it occurred to me to remove the other ram stick and aha! it finally installed.
After the computer booted into OSX everything looked good except the fact that I had an empty ram slot so I only had 4GB
I put the other 4GB of ram back in and the computer booted and worked fine, however, no programs would install which I find extremely puzzling.
Computer works fine no problems but no programs will install UNLESS I remove the "defective" ram.
Anyone have any input on this? Is this an OSX issue or just the ram?
I went ahead and replaced the hard drive and cloned his old hard drive which had 10.8 installed. (he had his data backed up anyway but I thought it would be nice for him to just have the clone of his hard drive)
That was done and computer was extremely slow.
I figured ok maybe it was not such a good idea to clone a failing HD
So I told him that since it's slow we'll just do a fresh reinstall of the OS Mountain lion 10.8
I tried to install the OS but failed so many times. I was getting extremely frustrated. I kept getting the message
"Can't download additional components needed to install OS X"
No matter what I did, I got that message every time. I removed one ram stick and I still kept getting the message.
Eventually it occurred to me to remove the other ram stick and aha! it finally installed.
After the computer booted into OSX everything looked good except the fact that I had an empty ram slot so I only had 4GB
I put the other 4GB of ram back in and the computer booted and worked fine, however, no programs would install which I find extremely puzzling.
Computer works fine no problems but no programs will install UNLESS I remove the "defective" ram.
Anyone have any input on this? Is this an OSX issue or just the ram?