I am new to the Mac world - have been a PC user since the mid 1980's so please excuse any mistakes I make.
I have a brand new MacBook Pro with Mountain Lion on it. I have migrated all my stuff from the PC and also installed my printer. The printer is a networked HP 2015DN. I have been using it for many years - it works flawlessly. Except now! The printer is cable connected to my router (as is my MacBook Pro), there is an IBM Thinkpad on the network. When I installed the SW, I printed a test page and everything worked. I have been unable to print after that. Just a few minutes back I did print out a Safari article - I was getting a message 'unable to find the printer'. I went into Safari, keyed in the IP address and sure enough the printer shows up, I can check the settings, change them etc. Cycling the printer did help - it printed 4 pages, duplexed. Since then, I have tried printing a Word document as well as another Safari article. But nothing will print. I have cycled the printer off and on (something I never needed to do with Windows XP, or Windows 7). But the darn thing just will not print. Again, I can key in the IP address and 'manage' the printer.
Any thoughts / advice gratefully accepted.
Thanks
I have a brand new MacBook Pro with Mountain Lion on it. I have migrated all my stuff from the PC and also installed my printer. The printer is a networked HP 2015DN. I have been using it for many years - it works flawlessly. Except now! The printer is cable connected to my router (as is my MacBook Pro), there is an IBM Thinkpad on the network. When I installed the SW, I printed a test page and everything worked. I have been unable to print after that. Just a few minutes back I did print out a Safari article - I was getting a message 'unable to find the printer'. I went into Safari, keyed in the IP address and sure enough the printer shows up, I can check the settings, change them etc. Cycling the printer did help - it printed 4 pages, duplexed. Since then, I have tried printing a Word document as well as another Safari article. But nothing will print. I have cycled the printer off and on (something I never needed to do with Windows XP, or Windows 7). But the darn thing just will not print. Again, I can key in the IP address and 'manage' the printer.
Any thoughts / advice gratefully accepted.
Thanks