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- Jul 16, 2012
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I have successfully connected MB Pro to my HDTV using the Thunderbolt converter to the 15 pin cable needed for the TV.
When I have disconnected the Thunderbolt to take the laptop mobile then reconnected, the tv screen is magenta where it should be white. This happened once before and I played with it (have no idea what I did) and it went away but now it is magenta and nothing I do makes it go away.
This has to be a thunderbolt issue - I used an old HP laptop connected to this tv for about a year with no problems. This only happens after reconnecting the cable to the MB Pro.
Called Mac support and am very angry - my hardware is covered but its $49 to diagnose! Well that's not covered if it cost $49. There's no way its a software problem, it has to be the laptop itself but more likely the thunderbolt. I have turned everything off and on, disconnected and reconnected, nothing fixes it. Any help? Thanks
When I have disconnected the Thunderbolt to take the laptop mobile then reconnected, the tv screen is magenta where it should be white. This happened once before and I played with it (have no idea what I did) and it went away but now it is magenta and nothing I do makes it go away.
This has to be a thunderbolt issue - I used an old HP laptop connected to this tv for about a year with no problems. This only happens after reconnecting the cable to the MB Pro.
Called Mac support and am very angry - my hardware is covered but its $49 to diagnose! Well that's not covered if it cost $49. There's no way its a software problem, it has to be the laptop itself but more likely the thunderbolt. I have turned everything off and on, disconnected and reconnected, nothing fixes it. Any help? Thanks