I Mac pop up problems

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Jul 3, 2012
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Hello all,

I have an I Mac that is currently having problems. Every time I click the mouse, a pop up menu appears. It gives me options for what I can do. However, it does not allow me to use the keyboard to type or to be able to go on the internet. Has anyone had this problem before? Does anyone know how to fix it?

Thank You in advance
 
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We also tried inserting the mac start up disk. That did not help, and the disk will not come out. Does anyone know how to get it out manually?
 

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