Bought AppleCare days past warranty end - am I covered?

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I was really busy with freelance work this week and kept getting the prompt down my screen that I had to force shut down my computer (MacBook Pro). A friend told me it was probably b/c the machine was getting too hot. This weekend, it happened several times and froze a bunch, too. I searched my email and found the email from Apple about AppleCare, clicked through, and purchase it (just in case). Then, hours later, my computer goes blue and won't turn on (no sound or screen action). I'm freaking but also so grateful that I had just bought the AppleCare! I noticed it says you have to register before you are covered, so when I signed in, sure enough it says I am passed my warranty date (by a matter of days).

Question: If I was able to purchase AppleCare via the link sent to my account, does that mean I HAVE AppleCare... even if it was a few days past the warranty? Or, is there a chance I'll get the box in the mail and not be able to register it?

I remember the last time I got AppleCare I did so a few days after the warranty end-date (can't remember why), so I know it's possible. Just want to know if my purchasing AppleCare equates to actually getting coverage. If so, I can breathe easy til I receive it tomorrow!

Thanks so much for the help.
 
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Link to product coverage

Thanks for the response!

Unfortunately, that link is how I learned my machine was passed the warranty :/ I just want to know if the fact that I was still able to purchase the AppleCare means I am covered. Figured it might be the case, since it was just a matter of days beyond and the link still worked, but then I read other places there's no way to register it (?)

I'll fight for it if I have to but I'd rather just feel safe in knowing that purchasing AppleCare means having AppleCare, ya know?
 
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May be you can get the apple care by getting an excuse that your mac is frozen, while trying to get the care and you cannot contact them on phone and you are too busy with fixing your mac cannot get out of the house.
 

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Thanks for the response!

Unfortunately, that link is how I learned my machine was passed the warranty :/ I just want to know if the fact that I was still able to purchase the AppleCare means I am covered. Figured it might be the case, since it was just a matter of days beyond and the link still worked, but then I read other places there's no way to register it (?)

I'll fight for it if I have to but I'd rather just feel safe in knowing that purchasing AppleCare means having AppleCare, ya know?

You would probably do better just bringing the Mac and Applecare receipt in with you to the Apple Store. Being combative is far more likely to get you nowhere than being polite and reasonable.
 
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Ycl1688, I'm not looking to make excuses to get out of something - just want to be clear on whether I have coverage.

Yeah, I agree, Razormac. I've had good experiences w/Apple over the years. I don't expect a big problem. I just want to know if the fact that I was able to buy AppleCare yesterday means I have it. Does anyone know if that's so? It seems to me it would be but when I noticed I was technically days out of the warranty, I wondered. Just trying to confirm!
 

RavingMac

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I believe that Apple would be well within their rights to refund your purchase of AppleCare and deny coverage.
I also, believe they may give you grace on missing the deadline and register your Mac on site since you have a receipt for purchase.
 

chscag

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Apple has been very strict about Apple care. If you were past your warranty date and purchased Apple care, they'll issue a refund. You can well understand why Apple would not honor it if past the warranty.
 
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You don't really make clear exactly when you purchased the AppleCare. If you bought it before the deadline and you can prove that with a receipt or email or something, then Apple may give you a pass on forgetting to register.

If you bought it somehow AFTER the one-year deadline passed, then Apple is well within their rights to refund you and deny coverage as others have stated.

Hope that answers your question.
 
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I've had good experiences w/Apple over the years. I don't expect a big problem. I just want to know if the fact that I was able to buy AppleCare yesterday means I have it. Does anyone know if that's so? It seems to me it would be but when I noticed I was technically days out of the warranty, I wondered. Just trying to confirm!

Um, yeah. Confirm it with Apple. What you're essentially asking for here is a prediction from strangers. You need to go to the source.
 
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@toMACsh - I wasn't asking for a prediction, I was asking for a truth. If you were able to buy AppleCare online, does that mean you, indeed, have it. This is a yes/no answer based in fact.
 
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UPDATE: For everyone's reference (and for anyone else who comes across this thread with the same inquiry, I'm happy to say that Apple was very gracious in applying my AppleCare towards my issue. As previously noted, it was only six days passed the warranty's expiry date and the issue turned out to be a huge one - ended up with a new logic board, both RAMS were replaced, as well as the hard drive, the power button, monitor, and body casing. It was kind of a disaster, actually. They said the issue was a "kernel panic," and I have a feeling they weren't totally surprised by it. They were like, "using Adobe programs? 15" MacBook Pro? Yeah, kernel panic."

So, at the end of the day, I'd recommend to anyone who encounters a major breakdown of their hardware within two weeks or so past their warranty to speak to Apple before you write it off. Besides the strangely numerous 'technical difficulties' they had on their end while registering the coverage, the experience was actually pretty painless. +1 for Apple, I'd say.
 

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UPDATE: For everyone's reference (and for anyone else who comes across this thread with the same inquiry, I'm happy to say that Apple was very gracious in applying my AppleCare towards my issue. As previously noted, it was only six days passed the warranty's expiry date and the issue turned out to be a huge one - ended up with a new logic board, both RAMS were replaced, as well as the hard drive, the power button, monitor, and body casing. It was kind of a disaster, actually. They said the issue was a "kernel panic," and I have a feeling they weren't totally surprised by it. They were like, "using Adobe programs? 15" MacBook Pro? Yeah, kernel panic."

So, at the end of the day, I'd recommend to anyone who encounters a major breakdown of their hardware within two weeks or so past their warranty to speak to Apple before you write it off. Besides the strangely numerous 'technical difficulties' they had on their end while registering the coverage, the experience was actually pretty painless. +1 for Apple, I'd say.

Wow...congratulations...and good for you!!!:)

This was (sounded like) a pretty "sticky" situation (with all of the timing)...but great it all worked out.

Thanks a ton for the update...and another BIG +++ for Apple Customer Service!:)

- Nick
 
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So, at the end of the day, I'd recommend to anyone who encounters a major breakdown of their hardware within two weeks or so past their warranty to speak to Apple before you write it off. Besides the strangely numerous 'technical difficulties' they had on their end while registering the coverage, the experience was actually pretty painless. +1 for Apple, I'd say.

Great! This affirms my earlier post. While you may have thought you were asking for "a truth" the point I was trying to make is that no one except Apple could give you a definitive answer. Therefore, anyone on this forum could only offer a prediction. There was more to the original question than you indicated in your response to my last post. I'm glad for you that they gave you the answer that they did.
 

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