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My son is having a problem printing. I wonder if it's a software issue. He sent me the following information:
My Epson 740 was a simple "plug and print" setup. He's had issues since moving and setting up a new ISP. He says that HP tech support isn't very good. What else can I tell him to try?
Mac OS X 10.6.8
2.16 GHz Intel Core 2 duo
1 GB Memory
Printer: HP Photosmart C4280 All-In-One
I played around with it a little bit. Right now the error message is print cartridge(s) missing or not detected. It seems to think it needs a new color ink cartridge for some reason. So I can drop $20 on a cartridge. Then it will probably want me to print a test page every single time I turn it on, but sometimes just not loading any paper and printing cancel can get around that. Whether the cartridge fixes the problem or not I still won't have any confidence when I turn the thing on that I'll actually be able to print or scan or whatever.
My Epson 740 was a simple "plug and print" setup. He's had issues since moving and setting up a new ISP. He says that HP tech support isn't very good. What else can I tell him to try?