- Joined
- Apr 24, 2011
- Messages
- 79
- Reaction score
- 0
- Points
- 6
- Location
- PA
- Your Mac's Specs
- (27" iMac i5) (2011 15" MacBook Pro)
I lose connection sporadically on my 2010 27" iMac. Some days it doesn't happen, some days it happens 4 or 5 times. I've talked to Apple several times about this. They've had me do all kinds of trouble shooting on my end. Finally they recommended I bring it to the Genius Bar. So last week I made the two hour round trip. Luckily it acted up in front of the Genius. He screwed around with diagnostic programs and settings and he determined that the Bluetooth module needs replaced. Unfortunately the part wasn't in stock so the repair took a couple of days. The cherry on top? After bringing it home. The "Genius" who did the Bluetooth module swap didn't reconnect the Wifi antennas. So it required another 2 hour round trip. Nice.
I am still having the exact same issue. I have another two years left on my Apple Care. (Thank God I bought it). I know with their smaller devices they'll replace rather than repair if still under warranty. Has anyone heard of them doing this with their computers?
Any advice/suggestions/war stories would be greatly appreciated.
Oh and my wife who scoffed at replacing our cheap trouble ridden PC with the expensive "It just works" Mac is getting way too much enjoyment out of this.
I am still having the exact same issue. I have another two years left on my Apple Care. (Thank God I bought it). I know with their smaller devices they'll replace rather than repair if still under warranty. Has anyone heard of them doing this with their computers?
Any advice/suggestions/war stories would be greatly appreciated.
Oh and my wife who scoffed at replacing our cheap trouble ridden PC with the expensive "It just works" Mac is getting way too much enjoyment out of this.