I absolutely have a virus in osx

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It's a google redirect virus called "get answers fast." Windows gets it, now apparently OSX does, too. I can see it in my toolbar, "get answers fast." What do I do? I have no idea what to do about this.
 
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Mac Mini i5 (2014 High Sierra), iPhone X, Apple Watch, iPad Pro 12.9, AppleTV (4)
Care to post a screenshot and give some more details (Mac Model, OSX version, which browser you're using)
 
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It's not a virus exactly. It's malware, in the form of a rootkit. Found this on the official Apple forums, which should help:
First, use a specific DNS. OpenDNS and GoogleDNS are good choices. I always use OpenDNS on all my devices. Go to Use OpenDNS ...or since you're having trouble, bypass any DNS etirely by going to Use OpenDNS

Follow the setup and hopefully the issue will be solved.

Next, install and use ClamXav or Avast! for Mac. Both are, and have always been, free. Use one or the other, not both, and once it's installed, run a complete scan. The problem may be on your machine, on your router, or even with your ISP, but these two steps (new DNS and a system scan) should make you much safer.
 
C

chas_m

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And thus, NOT A VIRUS.

So the score is still: Mac Viruses: 0, Windows Viruses: hundreds of thousands.
 
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I got a virus last year from opening something stupid in parallels. I just wiped the harddrive and reinstalled everything.
 
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I got a virus last year from opening something stupid in parallels. I just wiped the harddrive and reinstalled everything.


So you were using Windows? Not OSX?

:D
 
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I got a virus last year from opening something stupid in parallels. I just wiped the harddrive and reinstalled everything.

Killing the virtual machine and creating a new one would have saved you a lot of time ;)
 

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