- Joined
- Nov 28, 2011
- Messages
- 19
- Reaction score
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- Points
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- Location
- Texas
- Your Mac's Specs
- iMAC 27", 16 GB RAM, Time Capsule, Parallels 7
I started a new thread for this because this seems outrageous to me (see also: iMac Lion Lost Everything).
My 3.5 month old iMac 27" just booted up like it came from the factory.
Everything was fine. I haven't installed anything or made any changes in weeks. Today I noticed I couldn't see any files in my sent mail, so I restarted and now it is Tabula Rasa - like it came out of the box. ALL OF MY DOCUMENTS ARE GONE!
I guess I'll try my time machine/ time capsule, but I'd love to get the MAC boys input on this without having to pay $170 just to help them with a seriouse OS bug!
To be continued! (working now from my old Dell Laptop... OMG)
Symptoms:
All Data GOne
All Downloads Gone
Boot up screen is original out of the box with no applicaiton icons.
User Installed Applications are correctly listed but launch as if for the first time. All registration and license info is gone.
Mail won't launch.
Safari forgot all my favorites, links etc. and is defaulting to the apple page.
Finder is not showing anything but applications and airdrop and allmyfiles (empty allmyfiles).
Time Capsule andPrinter are still connected (printer connected to time capsule wifi).
I'm paying the $169 to find out what happened before I pull the trigger on Time Machine and maybe make things worse.
I call, wait 5 minutes, pay $169, wait another 10 minutes, describe symptoms to tech who never heard of this, wait while he passes me up to senior tech - holding for senior tech... 20 minutes ..Still holding...
Got the senior tech - tried booting with the shift key down but now System preferences won't launch so we are restoring the entire OS and Data from Time Capsule (boot with Option key down) - I'll post again when that's done several hours from now.. OMG....
The senior tech had no idea why this may have happened and assured me that it could be anything from a software update to 3rd party software that caused some kind of system corruption. Well, short of a hard disk failure (which this is not) I never saw anything like this in 27 years on teh PC side of the world. I'm just saying...
I don't remember reading this in the brochure. OS X Lion is Exciting, like russian roulette. One day it will wipe allyour data, mail and apps and if you didn't happen to spring for $500 worth of backup hardware you are SOL. AND, if you do have a backup you'll only lose a day or so of business. How often can I expect the pleasure of booting up to never never land? Nice Operating System! Seriously?
At least the display looks nice... This restore better work or I really am out of business, literally.
My 3.5 month old iMac 27" just booted up like it came from the factory.
Everything was fine. I haven't installed anything or made any changes in weeks. Today I noticed I couldn't see any files in my sent mail, so I restarted and now it is Tabula Rasa - like it came out of the box. ALL OF MY DOCUMENTS ARE GONE!
I guess I'll try my time machine/ time capsule, but I'd love to get the MAC boys input on this without having to pay $170 just to help them with a seriouse OS bug!
To be continued! (working now from my old Dell Laptop... OMG)
Symptoms:
All Data GOne
All Downloads Gone
Boot up screen is original out of the box with no applicaiton icons.
User Installed Applications are correctly listed but launch as if for the first time. All registration and license info is gone.
Mail won't launch.
Safari forgot all my favorites, links etc. and is defaulting to the apple page.
Finder is not showing anything but applications and airdrop and allmyfiles (empty allmyfiles).
Time Capsule andPrinter are still connected (printer connected to time capsule wifi).
I'm paying the $169 to find out what happened before I pull the trigger on Time Machine and maybe make things worse.
I call, wait 5 minutes, pay $169, wait another 10 minutes, describe symptoms to tech who never heard of this, wait while he passes me up to senior tech - holding for senior tech... 20 minutes ..Still holding...
Got the senior tech - tried booting with the shift key down but now System preferences won't launch so we are restoring the entire OS and Data from Time Capsule (boot with Option key down) - I'll post again when that's done several hours from now.. OMG....
The senior tech had no idea why this may have happened and assured me that it could be anything from a software update to 3rd party software that caused some kind of system corruption. Well, short of a hard disk failure (which this is not) I never saw anything like this in 27 years on teh PC side of the world. I'm just saying...
I don't remember reading this in the brochure. OS X Lion is Exciting, like russian roulette. One day it will wipe allyour data, mail and apps and if you didn't happen to spring for $500 worth of backup hardware you are SOL. AND, if you do have a backup you'll only lose a day or so of business. How often can I expect the pleasure of booting up to never never land? Nice Operating System! Seriously?
At least the display looks nice... This restore better work or I really am out of business, literally.