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My first post...hope you can help me
I have a 6 month old MacBook Pro. When I get a PDF on a website and try to open it, it tries to open with Quick Time, goes to a black screen, I see the Quick Time symbol. If I am lucky, it shows me the first page of the PDF but I cannot open it or print the document.
I spent almost 2 hours on the phone with Apple yesterday and eventually was forwarded to a senior advisor who was very nice but couldn't solve it no matter what. He said it would be referred to their engineers.
I have Adobe10 and can open PDF files in Firefox but not in Safari. Is there a way to open PDF files in Preview? There isn't any choice right now, it just goes to Quick Time.
Any ideas?
I have a 6 month old MacBook Pro. When I get a PDF on a website and try to open it, it tries to open with Quick Time, goes to a black screen, I see the Quick Time symbol. If I am lucky, it shows me the first page of the PDF but I cannot open it or print the document.
I spent almost 2 hours on the phone with Apple yesterday and eventually was forwarded to a senior advisor who was very nice but couldn't solve it no matter what. He said it would be referred to their engineers.
I have Adobe10 and can open PDF files in Firefox but not in Safari. Is there a way to open PDF files in Preview? There isn't any choice right now, it just goes to Quick Time.
Any ideas?