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iPhone owner sues Apple over Siri

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iPhone owner sues Apple over Siri

siri31212.jpg
Sure, Apple's Siri voice assistant isn't perfect. Sometimes there's network connectivity problems, sometimes background voice interferes and sometimes Siri is just plain wrong. It's for those reasons (and others) that Apple launched the service as a "beta." Despite the beta tag, at least one iPhone customer is not happy with Siri and is taking Apple to court, says a Wall Street Journal report.​

The suit was filed by Robbins Geller on the behalf of Brooklyn resident and iPhone 4S owner Frank M. Fazio. The lawsuit says Siri is "at best, a work-in-progress" and claims that Apple falsely advertised the service in its commercials. The complaint says,

In many of Apple's television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie. In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S's Siri feature, a represented functionality contrary to the actual operating results and performance of Siri.

The lawsuit asks for unspecified damages. As expected, Apple has not publicly responded to this complaint.



iPhone owner sues Apple over Siri originally appeared on TUAW - The Unofficial Apple Weblog on Mon, 12 Mar 2012 18:30:00 EST. Please see our terms for use of feeds.




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chscag

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I still think Shakespeare was right! ;P
 
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Hey.. you know, it's all about entitlement here in the United States. And for every person who needs to waste tax dollars and plague the U.S. court/justice system without justification, there are at least 20 ambulance chasing lawyers whom will aid them in their plight.

Sad, sad sad. If I were the judge, I'd have both the lawyer and plaintiff fined and jailed, and then made to perform community service for 5 years straight.

Doug
 
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And meanwhile, other people have real problems...
 

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Agreed with Doug and MyMacRox. Amazing. What a waste of $$$.
 
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There has to be something in the water.
 
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I just read this at MR. I just have to say this: I would love to sucker punch this guy for filling up the court systems with bogus claims. Has he EVER used any other phone with voice features? They advertise the same way, but lead to an unbelievable amount of user frustration.
 
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This makes about as much sense as suing Burger King for presenting their food in an appealing fashion in advertisements. Perhaps I should sue some clothes designers as well for having models wear their clothes in sizes that actually fit and without the wrinkles they would inevitably get from a day's normal use.
 
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Hey.. you know, it's all about entitlement here in the United States. And for every person who needs to waste tax dollars and plague the U.S. court/justice system without justification, there are at least 20 ambulance chasing lawyers whom will aid them in their plight.

Sad, sad sad. If I were the judge, I'd have both the lawyer and plaintiff fined and jailed, and then made to perform community service for 5 years straight.

Doug

Nah, just fine them with a good amount to cover all the costs. Jail just eats tax dollars again...
 
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Nah, just fine them with a good amount to cover all the costs. Jail just eats tax dollars again...

True, but I'd actually be happy enough to spend MY tax dollars on something like holding these dbags accountable for their stupidity and greed. Lesser beings as those should not be able to share our public space! lol.

Anyway, I somehow doubt that this "suit" will go anywhere.

Doug
 

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So, a Brooklyn resident is surprised to find that a voice recognition system can't decipher his speech... wow, what a shock. ;)

Even having been born in northern Jersey, just minutes outside of New Yawk, I can barely decipher that accent.
 
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So, a Brooklyn resident is surprised to find that a voice recognition system can't decipher his speech... wow, what a shock. ;)

Even having been born in northern Jersey, just minutes outside of New Yawk, I can barely decipher that accent.

Jersey folk always gotta be hating on New York in some fashion or another. It's okay; we know it stems from jealousy. :p
 

cwa107


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Jersey folk always gotta be hating on New York in some fashion or another. It's okay; we know it stems from jealousy. :p

Well, I don't often admit to having been born in NJ... let's just say that I spent the first 9 years of my life there before my parents moved to Amish Country
 
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This really is ridiculous. Siri is beta, that is all the explanation needed. But Apple also puts a disclaimer on the advertisement.

In other words, Geller is an idiot.
 
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Hey.. you know, it's all about entitlement here in the United States. And for every person who needs to waste tax dollars and plague the U.S. court/justice system without justification, there are at least 20 ambulance chasing lawyers whom will aid them in their plight.

Sad, sad sad. If I were the judge, I'd have both the lawyer and plaintiff fined and jailed, and then made to perform community service for 5 years straight.

Doug

I agree with a penalty... but, rather than jail time, I would modify the 5yr community service to be "pro bono" legal services. And to curb the potential for lack of drive to win cases, I would add that every "lost case" or "mistrial" adds time to the 5yrs. :Blushing:
 
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If one was to punish every frivolous law suit then wouldn't Apple be one of the most guilty out there? Not sure what this guy hopes to achieve in terms of damages as the iPhone only costs £499. Surely his legal expenses would exceed the value of the iPhone.
 
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If one was to punish every frivolous law suit then wouldn't Apple be one of the most guilty out there? Not sure what this guy hopes to achieve in terms of damages as the iPhone only costs £499. Surely his legal expenses would exceed the value of the iPhone.

I believe you don't understand what a frivolous lawsuit really is.
A Frivolous Lawsuit is any legal claim that seems trivial and lacks merit. Often, an individual without legal counsel makes such a claim, and the claim is brought as a result of poor understanding for court processes and the law in general. The Prison Litigation Reform Act was enacted in 1995 to prevent inmates from filing such lawsuits.
To avoid filing a Frivolous Lawsuit, Federal Law mandates an attorney to thoroughly research the legality of all claims. Failure to make such efforts can result in serious consequences for all persons involved, including the representing lawyer.
 
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So, a Brooklyn resident is surprised to find that a voice recognition system can't decipher his speech... wow, what a shock. ;)

Even having been born in northern Jersey, just minutes outside of New Yawk, I can barely decipher that accent.

like to see them try and decipher mine.......i'd actually pay them to do it.....haahah

the USA is so law suit happy it's unreal........mind you i think the UK is not too far behind now a days....

:Sleeping:
 
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People think it's a quick and easy buck. I agree with the previously stated comment that we're talking about a beta product. If you do not wish to participate in a public beta, DON'T. Personally, there's nothing worse than a beta-tourist. They provide no value to the program.. at all.
 

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