2 questions

1. how do i format my macbook pro to have factory settings with all drivers? when i purchase the laptop, i didn't see any cd/dvd.

2. i have an existing macbook pro with a user's configuration/files/folders. how do i wipe out just that user's files/folders and keep only the applications/softwares?

thank you.

Which model of MacBook Pro do you have? Which version of OSX is installed?

mrplow said:

Which model of MacBook Pro do you have?

Which version of OSX is installed?

Click to expand...

macbook pro 13" 2.7ghz, 4gb ram running os x lion

thanks

To return an MBP running Lion to factory fresh you'd use recovery mode:
Apple (United Kingdom) - OS X Lion Recovery - Introducing Lion Recovery

If you just want to delete other users - create yourself a new user (System Preferences - Accounts), restart and login to your user.

Use the same Accounts panel in System Preferences to remove all the accounts.