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- Feb 14, 2012
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- MacBook Pro
Hi guys
Not sure if this is the right place for an iTunes questions – there doesn't seem to be a general software forum.
I am running Snow Leopard on my 12-month old Macbook Pro.
Last week while downloading iTunes froze. When I attempted to Force Quit, my Finder froze.
I could not reboot other than using the power button. Three attempts to get iTunes to stop freezing my computer, on the last reboot attempt I got an icon of a circle with a slash through it indicating I had no system being recognised. I shutdown from the power button. Again.
The next day I rebooted and after the computer considering this for a few minutes, I finally got my login screen. All seems okay other than a slowish startup (get a blue screen for about 40 seconds before the login screen appears).
Last night I revisited iTunes and it froze again. This time it froze on requesting my login to iTunes. Back to the Finder to Force Quit but couldn't do this. I could move around the Finder menu but no dialogue window would appear for me to restart or shutdown.
Has anyone come across this before? I have run a system check using the Disk Utility and all appears fine.
I can't find any information on Apple relating to iTunes freezing on a Mac.
Need help
thanks
Kymmy
Not sure if this is the right place for an iTunes questions – there doesn't seem to be a general software forum.
I am running Snow Leopard on my 12-month old Macbook Pro.
Last week while downloading iTunes froze. When I attempted to Force Quit, my Finder froze.
I could not reboot other than using the power button. Three attempts to get iTunes to stop freezing my computer, on the last reboot attempt I got an icon of a circle with a slash through it indicating I had no system being recognised. I shutdown from the power button. Again.
The next day I rebooted and after the computer considering this for a few minutes, I finally got my login screen. All seems okay other than a slowish startup (get a blue screen for about 40 seconds before the login screen appears).
Last night I revisited iTunes and it froze again. This time it froze on requesting my login to iTunes. Back to the Finder to Force Quit but couldn't do this. I could move around the Finder menu but no dialogue window would appear for me to restart or shutdown.
Has anyone come across this before? I have run a system check using the Disk Utility and all appears fine.
I can't find any information on Apple relating to iTunes freezing on a Mac.
Need help
thanks
Kymmy
