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- Feb 26, 2012
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I've had CS3 since 2009, legal copy, purchased from Adobe. About two weeks ago, the activation screen came up when I started Photoshop. I entered my key (though it was weird) it said "Successfully activated." When I clicked "next" the program closed. I restarted it and same thing. Happens with all the CS3 programs.
Called Adobe Activation Support. Tried everything, nothing worked. She transfered me to technical support with a ticket number. Well, Adobe ALWAYS has at least an hour and a half wait to talk to someone.
I've tried uninstalling, reinstalling, restoring from Time Machine, repair installation and clean installation.
Anyone else had this? Any solution without wiping the hard disc and reinstalling system?
Also, I use Aperture for most of my photo work, but Adobe's poor support and activation fiascos have got me convinced to try to wean from Adobe as much as I can. Best replacements for:
Photoshop
Fireworks or Illustrator. I only use the text features of these. I'm primarily a photographer, and put text on photos for class pictures, etc., but I prefer a text that has more options than
Photoshop (I like to put a thin black outline around the letters, etc.)
Dreamweaver. I currently use Wordpress for my web site, but need something for FTP transfers and general management. I'm also thinking of getting away from Wordpress, as the html screen keeps trying to help me "fix" my html and screwing it up.
I got some other programs in my version of CS3. Bridge, Contribute, and Flash, but I can live without those.
I'm thinking of taking the day off and calling Adobe to go on eternahold and hope someone answers in a couple of hours without cutting me off. Looked all over their web site for email support, but it just sends you to a bunch of "is your computer plugged in?" level answers. I've worked with Photoshop for over ten years and this is a real technical bug. I know, TL; DR.
Called Adobe Activation Support. Tried everything, nothing worked. She transfered me to technical support with a ticket number. Well, Adobe ALWAYS has at least an hour and a half wait to talk to someone.
I've tried uninstalling, reinstalling, restoring from Time Machine, repair installation and clean installation.
Anyone else had this? Any solution without wiping the hard disc and reinstalling system?
Also, I use Aperture for most of my photo work, but Adobe's poor support and activation fiascos have got me convinced to try to wean from Adobe as much as I can. Best replacements for:
Photoshop
Fireworks or Illustrator. I only use the text features of these. I'm primarily a photographer, and put text on photos for class pictures, etc., but I prefer a text that has more options than
Photoshop (I like to put a thin black outline around the letters, etc.)
Dreamweaver. I currently use Wordpress for my web site, but need something for FTP transfers and general management. I'm also thinking of getting away from Wordpress, as the html screen keeps trying to help me "fix" my html and screwing it up.
I got some other programs in my version of CS3. Bridge, Contribute, and Flash, but I can live without those.
I'm thinking of taking the day off and calling Adobe to go on eternahold and hope someone answers in a couple of hours without cutting me off. Looked all over their web site for email support, but it just sends you to a bunch of "is your computer plugged in?" level answers. I've worked with Photoshop for over ten years and this is a real technical bug. I know, TL; DR.