Hi,
Forgive me if this is not posted in the correct area. My friend has a Mac and is getting the attached error. I think it is probably malware but cannot find any info on it. She keeps clicking Cancel but every time she shuts down it pops up.
I was going to tell my friend to go into Activity Monitor in the Utilities folder of the Applications folder, choose All Processes from the drop-down menu. Look for the name of the app in the Process Name column and click to select it. Click the Quit Process button in the top left of Activity Monitor, and select Quit from the resulting menu. Then you can quit Activity Monitor, go to your Applications folder, find the offending app, and drag it to the trash.
But I don't know if this will do the trick of getting rid of it or not. Any other advice you can give me?
Thanks!
Forgive me if this is not posted in the correct area. My friend has a Mac and is getting the attached error. I think it is probably malware but cannot find any info on it. She keeps clicking Cancel but every time she shuts down it pops up.
I was going to tell my friend to go into Activity Monitor in the Utilities folder of the Applications folder, choose All Processes from the drop-down menu. Look for the name of the app in the Process Name column and click to select it. Click the Quit Process button in the top left of Activity Monitor, and select Quit from the resulting menu. Then you can quit Activity Monitor, go to your Applications folder, find the offending app, and drag it to the trash.
But I don't know if this will do the trick of getting rid of it or not. Any other advice you can give me?
Thanks!