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- Feb 24, 2012
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Hi everybody, thought I'd pop this down here.
I have an early 2009 white Macbook, and I have twice had to take it back to the Apple store over the past 2 years to get the top case replaced due to the cracking issue related to the magnets in the lid.
Yesterday I noticed a completely new crack, but this time in a place I have never seen before.
Fortunately I still have some warranty left till May 2012 to cover this, hopefully, but this is the 3rd time now I've had to make an appointment with a genius to get it repaired.
The machine isn't abused. It gets looked after and protected. When not in use it's stored in a well padded carry case to avoid damage. And when it is used, it's either on my lap on the sofa, or on my desk.
Is there any sort of 3 strike rule where if you have the same fault 3 times, they replace it rather than just repair it?
I have an early 2009 white Macbook, and I have twice had to take it back to the Apple store over the past 2 years to get the top case replaced due to the cracking issue related to the magnets in the lid.
Yesterday I noticed a completely new crack, but this time in a place I have never seen before.
Fortunately I still have some warranty left till May 2012 to cover this, hopefully, but this is the 3rd time now I've had to make an appointment with a genius to get it repaired.
The machine isn't abused. It gets looked after and protected. When not in use it's stored in a well padded carry case to avoid damage. And when it is used, it's either on my lap on the sofa, or on my desk.
Is there any sort of 3 strike rule where if you have the same fault 3 times, they replace it rather than just repair it?