please help me get this annoying icon of macbook pro screen

im not sure if this is right place or not but this is aggravating me. i had bought a razer naga gaming mouse had to download drivers and all that. i took the mouse back and thought i deleted drivers. but this annoying icon saying razor synapse 2.0 config i click it nothing happens or opens. does any one know how to delete these things off this tool bar. i took a screen shot its the icon right next to temp.

You can get rid of the icon by dragging it off the Dock to the desktop. It should go "poof" and disappear. However, the configuration program may still be installed if it has not been properly removed.

Try holding down the command button and dragging it off the menu bar. If that doesn't work, open system preferences, go to users & groups and select login items for the account you are logged in with. Here you will see a list of programs that automatically start when you log in to your mac - can you see it there? If so, remove it from this list.

drag does not work neither does the other thing. how to i properly delete? I'm still trying to figure out how to properly delete things not like windows were add/remove programs made it easy still trying to get used to this

winsome said:

open system preferences, go to users & groups and select login items for the account you are logged in with. Here you will see a list of programs that automatically start when you log in to your mac - can you see it there? If so, remove it from this list.

Click to expand...

Was it there? Did you do this?

You'd need to restart afterwards too.


Incidentally, when you say you thought you deleted the drivers..... how did you do that?

Open System Preferences, click on Users & Groups. Click on the Login tab on the upper right side. What's showing up there? If you see the driver configuration program, highlight it and click on the small minus sign at the bottom of the box.

Also, have you tried clicking on the icon in your menu bar to see if there is a remove option?

mrplow said:

Was it there? Did you do this?

You'd need to restart afterwards too.


Incidentally, when you say you thought you deleted the drivers..... how did you do that?

Click to expand...

no i did not see it. i went to system pref. and moved the app to trash can and empty trash but icon on top right corner never went away

You can also try out uninstall software like CleanApp/ or AppZapper. An alternative to this that I have never used myself would be Ccleaner but I have never tried this one myself.

The only way you'll get a third party app on the bar is in the login items.... any chance of a screen shot of them?

mrplow said:

The only way you'll get a third party app on the bar is in the login items.... any chance of a screen shot of them?

Click to expand...

it is there. its not the bottom bar its the top the only thing there is iTunes helper. under users/ my profile not guest.

Open up Activity Monitor (/Applications/Utilities) and look for any processes that might be associated with the mouse software. If you find it, stop it.

If you have no idea what you're looking for, post the list here and we'll see what we can do. You can save the list of processes and paste it here.

downloaded the zapper its not showing maybe its not an app.

heres info you asked for: all info tab

94 CVMServer root 0.0 1 1.4 MB Intel (64 bit)
13 diskarbitrationd root 0.0 2 2.4 MB Intel (64 bit)
411 diskimages-helper tjwarriner 0.0 3 14.1 MB Intel (64 bit)
210 diskimages-helper tjwarriner 0.0 3 14.1 MB Intel (64 bit)
53 distnoted root 0.0 3 1.9 MB Intel (64 bit)
116 distnoted tjwarriner 0.1 8 3.2 MB Intel (64 bit)
325 distnoted _spotlight 0.0 2 1.5 MB Intel (64 bit)
120 Dock tjwarriner 0.0 3 53.9 MB Intel (64 bit)
42 dynamic_pager root 0.0 1 1.1 MB Intel (64 bit)
179 filecoordinationd root 0.0 2 3.2 MB Intel (64 bit)
123 Finder tjwarriner 0.0 4 77.0 MB Intel (64 bit)
199 Flash Player (Safari Internet plug-in) tjwarriner 4.5 27 470.7 MB Intel (64 bit)
131 fontd tjwarriner 0.0 2 5.8 MB Intel (64 bit)
40 fseventsd root 0.0 28 3.7 MB Intel (64 bit)
214 hdiejectd root 0.0 2 3.1 MB Intel (64 bit)
431 helpd tjwarriner 0.6 28 22.9 MB Intel (64 bit)
39 hidd root 0.0 3 2.1 MB Intel (64 bit)
142 imagent tjwarriner 0.0 4 7.6 MB Intel (64 bit)
157 iTunes Helper tjwarriner 0.0 3 6.5 MB Intel (64 bit)
0 kernel_task root 1.7 69 468.9 MB Intel (64 bit)
37 KernelEventAgent root 0.0 3 1.4 MB Intel (64 bit)
10 kextd root 0.0 2 5.5 MB Intel (64 bit)
109 launchd tjwarriner 0.0 2 1.5 MB Intel (64 bit)
322 launchd _spotlight 0.0 2 924 KB Intel (64 bit)
1 launchd root 0.0 3 1.8 MB Intel (64 bit)
105 logind root 0.0 2 2.9 MB Intel (64 bit)
35 loginwindow tjwarriner 0.0 2 24.0 MB Intel (64 bit)
33 mDNSResponder _mdnsresponder 0.0 3 4.5 MB Intel (64 bit)
32 mds root 0.0 5 37.0 MB Intel (64 bit)
324 mdworker _spotlight 0.0 3 8.1 MB Intel (64 bit)
133 mdworker tjwarriner 0.0 4 27.3 MB Intel (64 bit)
126 netbiosd _netbios 0.0 2 4.1 MB Intel (64 bit)
12 notifyd root 0.0 2 1.2 MB Intel (64 bit)
16 ntpd root 0.0 1 1.7 MB Intel (64 bit)
394 ocspd root 0.0 1 4.3 MB Intel (64 bit)
30 opendirectoryd root 0.0 8 15.1 MB Intel (64 bit)
124 pboard tjwarriner 0.0 1 1.2 MB Intel (64 bit)
27 powerd root 0.0 2 2.9 MB Intel (64 bit)
26 revisiond root 0.0 4 3.7 MB Intel (64 bit)
343 RzDeviceEngine tjwarriner 0.0 2 21.4 MB Intel (64 bit)
337 RzUpdater tjwarriner 0.3 5 27.3 MB Intel (64 bit)
176 Safari tjwarriner 0.0 12 109.5 MB Intel (64 bit)
178 Safari Web Content tjwarriner 1.8 8 298.0 MB Intel (64 bit)
24 securityd root 0.0 4 9.7 MB Intel (64 bit)
23 stackshot root 0.0 3 1.5 MB Intel (64 bit)
21 syslogd root 0.0 4 984 KB Intel (64 bit)
439 syspolicyd root 0.0 2 2.2 MB Intel (64 bit)
122 SystemUIServer tjwarriner 0.0 3 29.0 MB Intel (64 bit)
121 talagent tjwarriner 0.0 2 12.8 MB Intel (64 bit)
328 taskgated root 0.0 3 5.7 MB Intel (64 bit)
391 Terminal tjwarriner 0.0 5 22.9 MB Intel (64 bit)
19 usbmuxd _usbmuxd 0.0 3 4.0 MB Intel (64 bit)
114 UserEventAgent tjwarriner 0.0 3 13.4 MB Intel (64 bit)
11 UserEventAgent root 0.0 4 13.2 MB Intel (64 bit)
200 VDCAssistant root 0.0 4 9.9 MB Intel (64 bit)
278 VLC tjwarriner 0.2 9 49.1 MB Intel (64 bit)
18 warmd nobody 0.0 3 4.1 MB Intel (64 bit)
138 warmd_agent tjwarriner 0.0 2 3.0 MB Intel (64 bit)
87 WindowServer _windowserver 3.1 7 63.6 MB Intel (64 bit)

Stop the "RzDeviceEngine" and "RzUpdater" processes.

vansmith said:

Stop the "RzDeviceEngine" and "RzUpdater" processes.

Click to expand...

it won't delete or stop. I'm a bit confused as to why i hit them both i seen icon flash and as soon as i hit stop on the engine a big bold lime green saying profile flashed on my screen. could there be something not allowing this to stop running?

jerzeyzfynesy said:

I'm a bit confused as to why i hit them both i seen icon flash and as soon as i hit stop on the engine a big bold lime green saying profile flashed on my screen.

Click to expand...

Sorry, could you clarify this for me? I don't understand what's happening here.

hey i found thereunder open files/ports tab in the quit screen. how do i get to these files to try to delete them maybe that will work?


/Library/Application Support/Razer/RzDeviceEngine.app/Contents/MacOS/RzDeviceEngine
/System/Library/Frameworks/Security.framework/Versions/A/Security
/usr/lib/libSystem.B.dylib
/System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
/usr/lib/libicucore.A.dylib
/System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
/usr/lib/system/libsystem_network.dylib
/usr/lib/libxar-nossl.dylib
/System/Library/Frameworks/GSS.framework/Versions/A/GSS
/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
/System/Library/ColorSync/Profiles/sRGB Profile.icc
/System/Library/Caches/com.apple.IntlDataCache.le.kbdx
/Library/Application Support/Razer/Shared/RzCoreStorage.bundle/Contents/MacOS/RzCoreStorage
/Users/tjwarriner/Library/Application Support/Razer/PlugIns/Naga/NagaOTFPlugin.bundle/Contents/MacOS/NagaOTFPlugin
/Library/Frameworks/RzSkinToolkit.framework/Versions/A/Resources/DINPro-Regular.otf
/Library/Frameworks/RzSkinToolkit.framework/Versions/A/Resources/DINPro-Bold.otf
/Library/Frameworks/RzSkinToolkit.framework/Versions/A/Resources/DINPro-Light.otf
/Library/Frameworks/RzSkinToolkit.framework/Versions/A/Resources/DINPro-Black.otf
/Library/Frameworks/RzSkinToolkit.framework/Versions/A/Resources/DINPro-Medium.otf
/System/Library/Keyboard Layouts/AppleKeyboardLayouts.bundle/Contents/Resources/AppleKeyboardLayouts-L.dat
/usr/share/icu/icudt46l.dat
/private/var/folders/qn/_tbvkmlj3h16cl2sd7pckw680000gn/C/com.apple.LaunchServices-034501.csstore
/System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/Resources/SArtFile.bin
/Library/Frameworks/RzSkinToolkit.framework/Versions/A/RzSkinToolkit
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/Extras2.rsrc
/System/Library/Fonts/LucidaGrande.ttc
/usr/lib/dyld
/private/var/db/dyld/dyld_shared_cache_x86_64
/dev/null
->0xffffff80154f5050
->0xffffff80154f5050
count=1, state=0x2
/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/Resources/Extras2.rsrc

vansmith said:

Sorry, could you clarify this for me? I don't understand what's happening here.

Click to expand...

when i quit it nothing happens the icon does not go away and as soon as i hit quit profile blinks bold green color once. so I'm not sure if its not quitting right or what.

What "profile" blinks? Are you referring to the menu bar app?

Did the app come with an uninstaller? I'm going to assume that it might have since it appears to have copied files all across the filesystem. Reinstall it and use the included uninstaller (assuming of course there is one).

did not come with a installer and yes files were literally all over the place i finally got it gone thanks for help